Announced Transfer

PBXact 100
Sangoma S700

Is it possible to do an Announced Transfer using the BLF button? Call comes in, reception selects transfer and presses BLF for the desired extension. They want to announce the transfer, however this simply blind transfers the call.

Thank you

On FreePBX, this is called an “Attended Transfer”. The button part is dependent on your specific phone configuration, but yeah - the system does it out of the box.

Found it.

https://wiki.freepbx.org/display/PHON/Changing+Transfer+type+when+pressing+a+BLF

Works great!

1 Like

This is great info. Thanks for the link.

Question: any way to set this per BLF/button? I’m thinking of the case of a receptionist with 100 BLFs, 5 of which are VIPs who demand attended transfers, while the rest don’t care.

Thanks!