[Amportal-users] Multi-Tenant

Actually you can differentiate inbound caller ID if you use E&M instead of
plain old loop start. You will have to check with your local telco to see
if they support this.

Michael Shuler

[quote] -----Original Message-----
From: [email protected]
[mailto:[email protected]] On
Behalf Of Carlos M. Perez
Sent: Tuesday, May 30, 2006 10:36 AM
To: [email protected]
Subject: Re: [Amportal-users] Multi-Tenant


The extensions is not the real issue, since it’s only 4 people that
belong to the multiple businesses. It’s not really a shared office
environment, but similar concept…

For Example -
User 231 - belongs to company A, C, D, E
User 221 - belongs to company B, C, D
User 232 - belongs to company A, C
User 222 - belongs to B

Each company has a different set of lines coming in to a
single TDM2400.
For outgoing, I’ve been modifying (yes, manually) the groups that each
channel belongs to. This way, I can speficy the outbound
POTS for each
user, depending on the code they put into the dial string. There’s
probably an easier way to do this…

We are using ring groups right now for the VoIP numbers, but the real
issue is in the pots lines coming into the TDM2400 is that there’s no
way to differentiate them to the proper groups and have it follow CID
based rules…So if FedEx is downstairs, and attempting to make a
delivery, we want all phones in the office to ring, not just
the company
that was called, since anyone can sign for the package.

Is there no way to have a sorting order for the inbound routes? The
Any/Any should always be last, and everything else should be

Maybe this should be a “feature request”…

Carlos M. Perez
CMP Consulting Services, Inc.

-----Original Message-----
From: B Boc [mailto:[email protected]]
Sent: Tuesday, May 30, 2006 10:31 AM
To: Carlos M. Perez
Subject: RE: [Amportal-users] Multi-Tenant

I am in the midst of doing a multi-tenant setup. here are some
suggestions from what I have learned so far:

  1. give each business different number ranges [1000, 2000,
    3000] 2. use
    the custom contexts to create differentation
    [from-internal-custom] etc
  2. use differnet context in SIP setup to give you control over who can
    do what and where they go.
  3. Use the ring groups to handle incoming calls so you can
    decide what
    rings etc.

look at how [ext-local] is used. You might be able to use custom
derivations of this context to separate the businesses. You can even
custom contexts to guard it.

If you are also thoughtfful about it you can even create a seperate
digital receptionist for each of the business

hope this helps.

From: “Carlos M. Perez” [email protected]
Reply-To: [email protected]
To: [email protected]
Subject: [Amportal-users] Multi-Tenant
Date: Tue, 30 May 2006 09:43:23 -0400


I was wondering if anyone has any ideas on how to best configure
multi-tenant offices. I currently have a client that operates a few
businesses out of his office and needs to know what
"business" is being
called. The main problem is that only certain persons should have
access to each of these “businesses.”

I was going to use the inbound routes with the zaptel channel option,
but we also need DID based routing. For example, when a
call comes in
from front door (delivery, etc.) we need all phones to ring. If we
create a inbound route based on channel, it supercedes the DID based

Anyone have any ideas on how to best handle this?

Carlos M. Perez
CMP Consulting Services, Inc.

Amportal-users mailing list
[email protected]

Amportal-users mailing list
[email protected]


Amportal-users mailing list
[email protected]

Post generated using Mail2Forum (http://www.mail2forum.com)