Anyone have any recommendations for SIP trunking providers? SIPstation’s support is unacceptable. Our trunks went down today and as of this time still aren’t up. I had a freepbx support guy check to verify it was a trunk issue (btw, their paid support is excellent) and they confirmed it was indeed a trunk issue. Never got a response back even during their “Support hours”. Their telephone support number tells you to use e-mail and then simply disconnects.
SIP providers seem to be a dime a dozen but none seem to offer quick turnkey sip trunks. Ideas?
Aren’t they one and the same as Sipstation? After my experiences thus far with sipstation, I don’t want anything to do with them. System is still down for us after 18 hours.
Thanks Ken. Unfortunately we are west coast. I did take Scallica’s recommendation and called bandwidth.com. Very reasonable rates and 24/7 support. They explained that sipstation is run as a separate business (different hardware even). So far they have been very responsive and we will be back up and running shortly.
As an aside it turns out that sipstation shut us off using it too much. Would have been nice to have some sort of warning or notification. This is a new system for us and we weren’t sure what our utilization would be. We would have happily purchased more trunks had they let us know we were approaching some invisible limit. I guess unlimited isn’t really unlimited.
I guess unlimited isn’t really unlimited.