All modules disabled after upgrade 15->16

mkaye · October 31, 2021, 5:48pm

log said finished - asterisk isn’t running now

can i unwind this? or get it to complete?
i am running in a virtual machine on my windows server
i stopped the VM, now it won’t start…
rebooted server & VM is running again

logs below

[root@freepbx15 pbx]# asterisk -rvvv
Asterisk 18.6.0, Copyright © 1999 - 2021, Sangoma Technologies Corporation and others.
Created by Mark Spencer [email protected]
Asterisk comes with ABSOLUTELY NO WARRANTY; type ‘core show warranty’ for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type ‘core show license’ for details.

Connected to Asterisk 18.6.0 currently running on freepbx15 (pid = 159419)
== Registered application ‘SayAlpha’
== Registered application ‘SayAlphaCase’
== Registered application ‘SayDigits’
== Registered application ‘SayNumber’
== Registered application ‘SayPhonetic’
== Registered application ‘SetAMAFlags’
== Registered application ‘Wait’
== Registered application ‘WaitDigit’
== Registered application ‘WaitExten’
== Registered application ‘Set’
== Registered application ‘MSet’
== Registered channel type ‘Local’ (Local Proxy Channel Driver)
== Manager registered action LocalOptimizeAway
Asterisk Dynamic Loader Starting:
[2021-10-31 13:26:09] NOTICE[159419]: loader.c:2389 load_modules: 347 modules will be loaded.
Loading res_odbc_transaction.so.
== Registered application ‘ODBC_Commit’
== Registered application ‘ODBC_Rollback’
== Registered custom function ‘ODBC’
== res_odbc_transaction.so => (ODBC transaction resource)
Loading res_odbc.so.
[2021-10-31 13:26:10] NOTICE[159419]: res_odbc.c:706 load_odbc_config: Registered ODBC class ‘asteriskcdrdb’ dsn->[MySQL-asteriskcdrdb]
== res_odbc.so => (ODBC resource)
Loading extconfig.
[ Initializing Custom Configuration Options ]
[2021-10-31 13:26:10] ERROR[159419]: config.c:1949 process_text_line: The file ‘extconfig_custom.conf’ was listed as a #include but it does not exist.
[2021-10-31 13:26:10] ERROR[159419]: loader.c:2508 load_modules: Error loading module ‘chan_local.so’: /usr/lib64/asterisk/modules/chan_local.so: cannot open shared object file: No such file or directory
[2021-10-31 13:26:10] ERROR[159419]: loader.c:2508 load_modules: Error loading module ‘res_pjsip_phoneprov_provider.so’, missing dependency: res_phoneprov
[2021-10-31 13:26:10] ERROR[159419]: loader.c:2508 load_modules: *** Failed to load module extconfig
[2021-10-31 13:26:10] ERROR[159419]: loader.c:2508 load_modules: Failed to load extconfig.
[2021-10-31 13:26:10] ERROR[159419]: asterisk.c:3938 check_init: Module initialization failed. ASTERISK EXITING!

== Manager unregistered action DBGet
== Manager unregistered action DBPut
== Manager unregistered action DBDel
== Manager unregistered action DBDelTree

[root@freepbx15 pbx]# fwconsole ma list
No repos specified, using: [standard,unsupported,extended] from last GUI settings

mkaye · October 31, 2021, 7:26pm

logged into my VM

asterisk still having issues starting - same errors listed above

billsimon · October 31, 2021, 8:29pm

I’m making an untested suggestion here.

Since it says the modules are all pending upgrade, you could try:

fwconsole ma upgradeall

It may work; I do not see how it could hurt.

lgaetz · October 31, 2021, 10:13pm

That would be my suggestion as well, it looks like the upgrade was interrupted.

mkaye · November 1, 2021, 1:13pm

see bottom

mkaye · November 1, 2021, 3:12pm

trying to restore - backup command not recognized
how to add backup manually?

shahin · November 1, 2021, 3:19pm

Check this Wiki Page.
https://wiki.freepbx.org/pages/viewpage.action?pageId=91357370

billsimon · November 1, 2021, 3:22pm

Really curious how you got into this state.

mkaye · November 1, 2021, 3:37pm

ran the 15->16 upgrade
watched the log until it said done
here i am

Running FreePBX startup…
Starting Asterisk…
Sun Oct 31 13:03:19 EDT 2021 System upgrade completed successfully.
[root@freepbx15 pbx]# tail freepbx16-upgrade.log
Sun Oct 31 13:02:44 EDT 2021 Running reload
{“message”:“Reload Started”}
Sun Oct 31 13:02:45 EDT 2021 Running fwconsole restart
Asterisk not currently running
Running FreePBX shutdown…

Running FreePBX startup…
Starting Asterisk…
Sun Oct 31 13:03:19 EDT 2021 System upgrade completed successfully.

billsimon · November 1, 2021, 3:56pm

Do you still have internet connectivity to the FreePBX mirror servers? Are/were you using an http proxy? The error about unable to parse XML response from the mirror is interesting.

maxmcn · November 1, 2021, 6:12pm

please try
fwconsole setting MODULE_REPO https://mirror.freepbx.org
fwconsole ma upgradeall

mkaye · November 1, 2021, 8:25pm

looks like that is working, but i still think asterisk will have the same problem starting & will fail
will know when it is finished - thanks

billsimon · November 1, 2021, 8:30pm

@lgaetz mirror, mirror … is there still a discrepancy between “old” and “new” mirror servers?

mkaye · November 1, 2021, 9:05pm

the upgradeall finished
i can now log into the GUI and see all my modules
however i lost my paid sysadmin module - looking for credentials to get it back
asterisk still not running
same errors as in my 1st post when i run ‘asterisk -rv’

fwconsole restart
…
Running Asterisk pre from Ucp module
UCP Mode Server is not running
in php-asmamanger.php line 495:
fclose() expects parameter 1 to be resource, bool given

maxmcn · November 1, 2021, 9:19pm

My upgrade also had trouble starting asterisk. In my case, it was complaining missing extconfig_custom.conf

So I did
touch /etc/asterisk/extconfig_custom.conf

It fixed the problem. .

mkaye · November 2, 2021, 11:33am

that fixed it - thanks
now just my admin module to activate

mattf · November 2, 2021, 1:12pm

I looked yesterday and found out that the old mirror was not returning a module listing for 16. I think I fixed it, and perhaps that was related to the issues people were having upgrading if they were pointing towards mirror1 for their mirror server.

Matthew Fredrickson

mkaye · November 2, 2021, 3:00pm

anyone know how i can reactivate my paid System Admin module?
looks like i have a new deployment ID

lgaetz · November 2, 2021, 3:02pm

Change your deployment ID back.

mkaye · November 2, 2021, 3:33pm

not sure how to do that?
looked in admin functions and advanced settings
Sangoma portal shows license - Hardware not locked, please activate at bottom of screen