All circuits are busy

Hello Everyone i am sorry but need help been struggling to get my new site up for weeks was silently lurking the forum to look for a solution but i am frustrated nothing is working.So site is connected to main PBX with trunk and Outbound routes i have 6 other site running similar setups all working except this new site.

So inter company calls work as well as receiving calls only problem is the users can’t make calls keep saying all circuits are busy.

Find attached my log file hope it helps

[2021-11-18 10:32:37] VERBOSE[43168] netsock2.c: Using SIP RTP Audio TOS bits 184
[2021-11-18 10:32:37] VERBOSE[43168] netsock2.c: Using SIP RTP Audio TOS bits 184 in TCLASS field.
[2021-11-18 10:32:37] VERBOSE[43168] netsock2.c: Using SIP RTP Audio CoS mark 5
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] Macro("PJSIP/880-0000004c", "user-callerid,LIMIT,EXTERNAL,") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] Set("PJSIP/880-0000004c", "TOUCH_MONITOR=1637231557.99") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:2] Set("PJSIP/880-0000004c", "CHANCONTEXT=") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] Set("PJSIP/880-0000004c", "CHANCONTEXT=") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:4] Set("PJSIP/880-0000004c", "CHANEXTENCONTEXT=880-0000004c") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:5] Set("PJSIP/880-0000004c", "CHANEXTEN=880-0000004c") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:6] Set("PJSIP/880-0000004c", "CALLERID(number)=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] Set("PJSIP/880-0000004c", "AMPUSER=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:8] Set("PJSIP/880-0000004c", "HOTDESCKCHAN=880-0000004c") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:9] Set("PJSIP/880-0000004c", "HOTDESKEXTEN=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:10] Set("PJSIP/880-0000004c", "HOTDESKCALL=0") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:11] ExecIf("PJSIP/880-0000004c", "0?Set(HOTDESKCALL=1)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:12] ExecIf("PJSIP/880-0000004c", "0?Set(CALLERID(name)=)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:13] GotoIf("PJSIP/880-0000004c", "0?report") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:14] ExecIf("PJSIP/880-0000004c", "1?Set(REALCALLERIDNUM=880)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:15] Set("PJSIP/880-0000004c", "AMPUSER=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:16] GotoIf("PJSIP/880-0000004c", "0?limit") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:17] Set("PJSIP/880-0000004c", "AMPUSERCIDNAME=Test") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:18] ExecIf("PJSIP/880-0000004c", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:19] GotoIf("PJSIP/880-0000004c", "0?report") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:20] Set("PJSIP/880-0000004c", "AMPUSERCID=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:21] Set("PJSIP/880-0000004c", "__DIAL_OPTIONS=Ttr") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:22] Set("PJSIP/880-0000004c", "CALLERID(all)="Test" <880>") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:23] ExecIf("PJSIP/880-0000004c", "0?Set(CUSDIAL=)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:24] ExecIf("PJSIP/880-0000004c", "0?Set(CALLERID(all)="Test" <880>)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:25] GotoIf("PJSIP/880-0000004c", "0?limit") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:26] ExecIf("PJSIP/880-0000004c", "1?Set(GROUP(concurrency_limit)=880)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:27] ExecIf("PJSIP/880-0000004c", "0?Set(CHANNEL(language)=)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:28] NoOp("PJSIP/880-0000004c", "Macro Depth is 1") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:29] GotoIf("PJSIP/880-0000004c", "1?report2:macroerror") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (macro-user-callerid,s,30)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:30] GotoIf("PJSIP/880-0000004c", "1?continue") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (macro-user-callerid,s,49)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:49] Set("PJSIP/880-0000004c", "CALLERID(number)=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:50] Set("PJSIP/880-0000004c", "CALLERID(name)=Test") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:51] GotoIf("PJSIP/880-0000004c", "0?cnum") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:52] Set("PJSIP/880-0000004c", "CDR(cnam)=Test") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:53] Set("PJSIP/880-0000004c", "CDR(cnum)=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:54] Set("PJSIP/880-0000004c", "CHANNEL(language)=en") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:2] Gosub("PJSIP/880-0000004c", "sub-record-check,s,1(out,0768177212,dontcare)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/880-0000004c", "0?initialized") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]cord-check:2] Set("PJSIP/880-0000004c", "__REC_STATUS=INITIALIZED") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] Set("PJSIP/880-0000004c", "NOW=1637231557") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:4] Set("PJSIP/880-0000004c", "__DAY=18") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:5] Set("PJSIP/880-0000004c", "__MONTH=11") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:6] Set("PJSIP/880-0000004c", "__YEAR=2021") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] Set("PJSIP/880-0000004c", "__TIMESTR=20211118-103237") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:8] Set("PJSIP/880-0000004c", "__FROMEXTEN=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:9] Set("PJSIP/880-0000004c", "__MON_FMT=wav") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:10] NoOp("PJSIP/880-0000004c", "Recordings initialized") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:11] ExecIf("PJSIP/880-0000004c", "0?Set(ARG3=dontcare)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:12] Set("PJSIP/880-0000004c", "REC_POLICY_MODE_SAVE=") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:13] ExecIf("PJSIP/880-0000004c", "0?Set(REC_STATUS=NO)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:14] GotoIf("PJSIP/880-0000004c", "3?checkaction") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (sub-record-check,s,17)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:17] GotoIf("PJSIP/880-0000004c", "1?sub-record-check,out,1") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (sub-record-check,out,1)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/880-0000004c", "Outbound Recording Check from 880 to 0768177212") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:2] Set("PJSIP/880-0000004c", "RECMODE=dontcare") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/880-0000004c", "1?Goto(routewins)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (sub-record-check,out,7)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] Gosub("PJSIP/880-0000004c", "recordcheck,1(dontcare,out,0768177212)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/880-0000004c", "Starting recording check against dontcare") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:2] Goto("PJSIP/880-0000004c", "dontcare") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] Return("PJSIP/880-0000004c", "") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:8] Return("PJSIP/880-0000004c", "") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/880-0000004c", "0 ?Set(CDR(accountcode)=)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:4] Set("PJSIP/880-0000004c", "_ROUTEID=1") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]ernal:5] Set("PJSIP/880-0000004c", "_ROUTENAME=ToHQ") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:6] Set("PJSIP/880-0000004c", "INTRACOMPANYROUTE=YES") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] Set("PJSIP/880-0000004c", "MOHCLASS=default") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:8] ExecIf("PJSIP/880-0000004c", "1?Set(TRUNKCIDOVERRIDE=Rustenburg)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:9] Set("PJSIP/880-0000004c", "_CALLERIDNAMEINTERNAL=Test") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:10] Set("PJSIP/880-0000004c", "_CALLERIDNUMINTERNAL=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:11] Set("PJSIP/880-0000004c", "_EMAILNOTIFICATION=FALSE") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:12] Set("PJSIP/880-0000004c", "_NODEST=") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:13] Macro("PJSIP/880-0000004c", "dialout-trunk,1,0768177212,,off") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] Set("PJSIP/880-0000004c", "DIAL_TRUNK=1") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:2] ExecIf("PJSIP/880-0000004c", "0?Set(DIAL_OPTIONS=tr)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] GosubIf("PJSIP/880-0000004c", "0?sub-pincheck,s,1()") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:4] ExecIf("PJSIP/880-0000004c", "0?Set(CALLERID(num)=880)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:5] GotoIf("PJSIP/880-0000004c", "0?disabletrunk,1") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:6] Set("PJSIP/880-0000004c", "DIAL_NUMBER=0768177212") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] Set("PJSIP/880-0000004c", "DIAL_TRUNK_OPTIONS=Ttr") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:8] Set("PJSIP/880-0000004c", "OUTBOUND_GROUP=OUT_1") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:9] Set("PJSIP/880-0000004c", "DIAL_TRUNK_OPTIONS=Tt") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:10] GotoIf("PJSIP/880-0000004c", "1?nomax") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (macro-dialout-trunk,s,12)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:12] GotoIf("PJSIP/880-0000004c", "1?skipoutcid") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (macro-dialout-trunk,s,14)
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:14] GosubIf("PJSIP/880-0000004c", "0?sub-flp-1,s,1()") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:15] Set("PJSIP/880-0000004c", "OUTNUM=0768177212") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:16] Set("PJSIP/880-0000004c", "custom=IAX2/Office") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:17] ExecIf("PJSIP/880-0000004c", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)Tt)") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:18] ExecIf("PJSIP/880-0000004c", "0?Set(DIAL_TRUNK_OPTIONS=TtM(confirm))") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:19] Macro("PJSIP/880-0000004c", "dialout-trunk-predial-hook,") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] MacroExit("PJSIP/880-0000004c", "") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:20] GotoIf("PJSIP/880-0000004c", "0?skipcrm") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:21] Set("PJSIP/880-0000004c", "__CRM_DIRECTION=OUTBOUND") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:22] Set("PJSIP/880-0000004c", "__CRM_DESTINATION=0768177212") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:23] Set("PJSIP/880-0000004c", "__CRM_SOURCE=880") in new stack
[2021-11-18 10:32:37] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:24] AGI("PJSIP/880-0000004c", "agi://127.0.0.1/sangomacrm.agi") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] res_agi.c: <PJSIP/880-0000004c>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:25] Set("PJSIP/880-0000004c", "CHANNEL(hangup_handler_push)=crm-hangup,s,1") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:26] NoOp("PJSIP/880-0000004c", "CRM Finished") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:27] GotoIf("PJSIP/880-0000004c", "0?bypass,1") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:28] ExecIf("PJSIP/880-0000004c", "1?Set(CONNECTEDLINE(num,i)=0768177212)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:29] ExecIf("PJSIP/880-0000004c", "1?Set(CONNECTEDLINE(name,i)=CID:880)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:30] ExecIf("PJSIP/880-0000004c", "0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)880)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:31] GotoIf("PJSIP/880-0000004c", "0?customtrunk") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:32] ExecIf("PJSIP/880-0000004c", "0?Set(DIAL_TRUNK_OPTIONS=t)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:33] Set("PJSIP/880-0000004c", "HASH(__SIPHEADERS,Alert-Info)=unset") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:34] Dial("PJSIP/880-0000004c", "IAX2/Office/0768177212,300,Ttb(func-apply-sipheaders^s^1,(1))U(sub-send-obroute-email^0768177212^0768177212^1^1637231557^Test^880)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] app_stack.c: IAX2/Office-5864 Internal Gosub(func-apply-sipheaders,s,1(1)) start
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] ExecIf("IAX2/Office-5864", "0?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:2] NoOp("IAX2/Office-5864", "Applying SIP Headers to channel IAX2/Office-5864") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] Set("IAX2/Office-5864", "TECH=IAX2") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:4] Set("IAX2/Office-5864", "SIPHEADERKEYS=Alert-Info") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:5] While("IAX2/Office-5864", "1") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:6] Set("IAX2/Office-5864", "sipheader=unset") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] ExecIf("IAX2/Office-5864", "0?SIPRemoveHeader(Alert-Info:)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:8] ExecIf("IAX2/Office-5864", "0?Set(PJSIP_HEADER(remove,Alert-Info)=)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:9] ExecIf("IAX2/Office-5864", "0?Set(sipheader=<http://127.0.0.1>;info=unset)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:10] ExecIf("IAX2/Office-5864", "0?Set(sipheader=<http://127.0.0.1>unset)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:11] ExecIf("IAX2/Office-5864", "0?SIPAddHeader(Alert-Info:unset)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:12] ExecIf("IAX2/Office-5864", "0?Set(PJSIP_HEADER(add,Alert-Info)=unset)") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:13] EndWhile("IAX2/Office-5864", "") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:5] While("IAX2/Office-5864", "0") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:14] Return("IAX2/Office-5864", "") in new stack
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] app_stack.c: Spawn extension (, 0768177212, 1) exited non-zero on 'IAX2/Office-5864'
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] app_stack.c: IAX2/Office-5864 Internal Gosub(func-apply-sipheaders,s,1(1)) complete GOSUB_RETVAL=
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] app_dial.c: Called IAX2/Office/0768177212
[2021-11-18 10:32:38] VERBOSE[2202][C-00000026] chan_iax2.c: Call accepted by 192.168.0.5:4569 (format ulaw)
[2021-11-18 10:32:38] VERBOSE[2202][C-00000026] chan_iax2.c: Format for call is (ulaw)
[2021-11-18 10:32:38] VERBOSE[14924][C-00000026] app_dial.c: IAX2/Office-5864 is making progress passing it to PJSIP/880-0000004c
[2021-11-18 10:32:40] NOTICE[14219] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '192.200.7.1:5060' (callid: [email protected]) - Failed to authenticate
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] res_rtp_asterisk.c: Sent RTP packet to      192.168.0.58:5034 (type 00, seq 004868, ts 019371, len 000160)
[2021-11-18 10:32:40] NOTICE[43168] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '192.200.7.1:5060' (callid: [email protected]) - Failed to authenticate
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] chan_iax2.c: Hungup 'IAX2/Office-5864'
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] app_macro.c: Spawn extension (macro-dialout-trunk, s, 34) exited non-zero on 'PJSIP/880-0000004c' in macro 'dialout-trunk'
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Spawn extension (from-internal, 0768177212, 13) exited non-zero on 'PJSIP/880-0000004c'
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] Macro("PJSIP/880-0000004c", "hangupcall") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] GotoIf("PJSIP/880-0000004c", "1?theend") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/880-0000004c", "0?Set(CDR(recordingfile)=)") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:4] NoOp("PJSIP/880-0000004c", "IAX2/Office-5864 montior file= ") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:5] GotoIf("PJSIP/880-0000004c", "1?skipagi") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] Hangup("PJSIP/880-0000004c", "") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'PJSIP/880-0000004c' in macro 'hangupcall'
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on 'PJSIP/880-0000004c'
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] app_stack.c: PJSIP/880-0000004c Internal Gosub(crm-hangup,s,1) start
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:1] NoOp("PJSIP/880-0000004c", "Sending Hangup to CRM") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:2] NoOp("PJSIP/880-0000004c", "HANGUP CAUSE: 127") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:3] ExecIf("PJSIP/880-0000004c", "0?Set(__CRM_VOICEMAIL=)") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:4] NoOp("PJSIP/880-0000004c", "MASTER CHANNEL: 1637231557.99 = 1637231557.99") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:5] GotoIf("PJSIP/880-0000004c", "0?return") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:6] Set("PJSIP/880-0000004c", "__CRM_HANGUP=1") in new stack
[2021-11-18 10:32:40] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:7] AGI("PJSIP/880-0000004c", "agi://127.0.0.1/sangomacrm.agi") in new stack
[2021-11-18 10:32:41] NOTICE[43168] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '192.200.7.1:5060' (callid: [email protected]) - Failed to authenticate
[2021-11-18 10:32:41] VERBOSE[14924][C-00000026] res_agi.c: <PJSIP/880-0000004c>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0
[2021-11-18 10:32:41] VERBOSE[14924][C-00000026] pbx.c: Executing [[email protected]:8] Return("PJSIP/880-0000004c", "") in new stack
[2021-11-18 10:32:41] VERBOSE[14924][C-00000026] app_stack.c: Spawn extension (from-internal, h, 1) exited non-zero on 'PJSIP/880-0000004c'
[2021-11-18 10:32:41] VERBOSE[14924][C-00000026] app_stack.c: PJSIP/880-0000004c Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
[2021-11-18 10:32:47] NOTICE[43168] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '192.200.126.100:5062' (callid: [email protected]) - Failed to authenticate
[2021-11-18 10:32:47] NOTICE[6704] res_pjsip/pjsip_distributor.c: Request 'REGISTER' from '<sip:[email protected]>' failed for '192.200.126.100:5062' (callid: [email protected]) - Failed to authenticate

You need to issue the CLI command “iax2 set debug on”, to get protocol traces. You also need to obtain the same logs from the system at the other end of the trunk.

Share call traces via https://pastebin.freepbx.org

Remote Site : https://pastebin.freepbx.org/view/75a977be
Main Site : https://pastebin.freepbx.org/view/56d7ad75

Thank you

It doesn’t seem to have failed in the same way as in your first log.

On the remote log:

[2021-11-18 13:55:50] WARNING[14810][C-00000658] chan_sip.c: Received response: "Forbidden" from '<sip:[[email protected]](mailto:[email protected])>;tag=as710423fb'

telkomvoip rejected the call. My best guess is that you presented an unacceptable caller ID to them. but you really need to ask them.

Thank you will ask them why strange that only the new site is affected