After updates last night

FreePBX 14.0.13.23
Asterisk 13.29.2

Thank anyone in advance… I wouldn’t care about this problem so much for this customer except they use FaxPro and can’t get their faxes…

So, I ran updates last evening on a production system.

The update froze in the GUI which frequently happens.

I closed the update window in the GUI and applied the config.

I noticed that the UCP node was no longer running and decided to reboot the system.

Now, when I reboot the system, I have to manually restart Asterisk, Restapps, and XMPP. They will not start own their own.

OK, I can live with that. But, the UCP node will not start no matter what I try.

Module | Version | Status | License |
±---------------------±-----------±--------±------------+
| accountcodepreserve | 13.0.2.2 | Enabled | GPLv2 |
| amd | 13.0.3 | Enabled | GPLv3+ |
| announcement | 13.0.7.8 | Enabled | GPLv3+ |
| areminder | 14.0.4.18 | Enabled | Commercial |
| arimanager | 13.0.5.4 | Enabled | GPLv3+ |
| asterisk-cli | 14.0.1 | Enabled | GPLv3+ |
| asteriskinfo | 13.0.7.2 | Enabled | GPLv3+ |
| backup | 14.0.10.10 | Enabled | GPLv3+ |
| blacklist | 14.0.3 | Enabled | GPLv3+ |
| broadcast | 14.0.1.13 | Enabled | Commercial |
| builtin | | Enabled | |
| bulkhandler | 13.0.16 | Enabled | GPLv3+ |
| calendar | 14.0.3.6 | Enabled | GPLv3+ |
| callback | 13.0.5.5 | Enabled | GPLv3+ |
| callerid | 13.0.8.19 | Enabled | Commercial |
| callforward | 14.0.1.3 | Enabled | AGPLv3+ |
| calllimit | 13.0.5.7 | Enabled | Commercial |
| callrecording | 14.0.16 | Enabled | AGPLv3+ |
| callwaiting | 14.0.1.1 | Enabled | GPLv3+ |
| campon | 13.0.4.1 | Enabled | GPLv3+ |
| cdr | 14.0.5.20 | Enabled | GPLv3+ |
| cel | 14.0.2.15 | Enabled | GPLv3+ |
| certman | 14.0.6 | Enabled | AGPLv3+ |
| cidlookup | 14.0.1.10 | Enabled | GPLv3+ |
| conferences | 13.0.23.17 | Enabled | GPLv3+ |
| conferencespro | 14.0.2.11 | Enabled | Commercial |
| configedit | 13.0.7.1 | Enabled | AGPLv3+ |
| contactmanager | 14.0.5.13 | Enabled | GPLv3+ |
| core | 14.0.28.29 | Enabled | GPLv3+ |
| cos | 13.0.12.6 | Enabled | Commercial |
| customappsreg | 13.0.5.7 | Enabled | GPLv3+ |
| cxpanel | 14.0.3 | Enabled | GPLv3 |
| dahdiconfig | 14.0.1.5 | Enabled | GPLv3+ |
| dashboard | 14.0.8 | Enabled | AGPLv3+ |
| daynight | 14.0.1 | Enabled | GPLv3+ |
| dictate | 13.0.5 | Enabled | GPLv3+ |
| digium_phones | 13.0.7.4 | Enabled | GPLv2 |
| digiumaddoninstaller | 13.0.1.1 | Enabled | GPLv2 |
| directory | 13.0.19.12 | Enabled | GPLv3+ |
| disa | 13.0.6.12 | Enabled | AGPLv3+ |
| donotdisturb | 14.0.1.1 | Enabled | GPLv3+ |
| dundicheck | 2.11.0.3 | Enabled | GPLv3+ |
| endpoint | 14.0.35 | Enabled | Commercial |
| extensionroutes | 13.0.10.7 | Enabled | Commercial |
| extensionsettings | 13.0.4 | Enabled | GPLv3+ |
| fax | 14.0.2.8 | Enabled | GPLv3+ |
| faxpro | 14.0.12 | Enabled | Commercial |
| featurecodeadmin | 13.0.6.4 | Enabled | GPLv3+ |
| findmefollow | 14.0.1.23 | Enabled | GPLv3+ |
| firewall | 13.0.60.3 | Enabled | AGPLv3+ |
| framework | 14.0.13.23 | Enabled | GPLv2+ |
| freepbx_ha | 13.0.11 | Enabled | Commercial |
| fw_langpacks | 14.0.1 | Enabled | GPLv3+ |
| hotelwakeup | 14.0.1.6 | Enabled | GPLv2 |
| iaxsettings | 14.0.1.4 | Enabled | AGPLv3 |
| infoservices | 13.0.1.4 | Enabled | GPLv2+ |
| iotserver | 14.0.0.2 | Enabled | Commercial |
| irc | 13.0.1 | Enabled | GPLv3+ |
| ivr | 14.0.9.5 | Enabled | GPLv3+ |
| languages | 14.0.1.5 | Enabled | GPLv3+ |
| logfiles | 13.0.10.7 | Enabled | GPLv3+ |
| manager | 13.0.2.7 | Enabled | GPLv2+ |
| miscapps | 13.0.3.2 | Enabled | GPLv3+ |
| miscdests | 13.0.9 | Enabled | GPLv3+ |
| motif | 13.0.3.2 | Enabled | GPLv3+ |
| music | 13.0.22.8 | Enabled | GPLv3+ |
| outroutemsg | 14.0.1 | Enabled | GPLv3+ |
| paging | 14.0.16 | Enabled | GPLv3+ |
| pagingpro | 14.0.2.19 | Enabled | Commercial |
| parking | 13.0.19.11 | Enabled | GPLv3+ |
| parkpro | 14.0.2.10 | Enabled | Commercial |
| pbdirectory | 2.11.0.6 | Enabled | GPLv3+ |
| phonebook | 13.0.6.5 | Enabled | GPLv3+ |
| phpinfo | 13.0.2 | Enabled | GPLv2+ |
| pinsets | 13.0.13 | Enabled | GPLv3+ |
| pinsetspro | 13.0.9.14 | Enabled | Commercial |
| pm2 | 13.0.7.1 | Enabled | AGPLv3+ |
| pms | 14.0.2.50 | Enabled | Commercial |
| presencestate | 14.0.1.9 | Enabled | GPLv3+ |
| printextensions | 13.0.3.2 | Enabled | GPLv3+ |
| queuemetrics | 2.11.0.3 | Enabled | GPLv3+ |
| queueprio | 13.0.7 | Enabled | GPLv3+ |
| queues | 14.0.2.31 | Enabled | GPLv2+ |
| queuestats | 14.0.1.40 | Enabled | Commercial |
| qxact_reports | 14.0.7.19 | Enabled | Commercial |
| recording_report | 14.0.3.7 | Enabled | Commercial |
| recordings | 13.0.30.14 | Enabled | GPLv3+ |
| restapi | 13.0.21.2 | Enabled | AGPLv3 |
| restapps | 14.0.20 | Enabled | Commercial |
| ringgroups | 14.0.1.11 | Enabled | GPLv3+ |
| sangomacrm | 14.0.25.10 | Enabled | Commercial |
| setcid | 13.0.6.3 | Enabled | GPLv3+ |
| sipsettings | 14.0.27.18 | Enabled | AGPLv3+ |
| sipstation | 14.0.4.3 | Enabled | Commercial |
| sms | 14.0.4.6 | Enabled | Commercial |
| soundlang | 14.0.9 | Enabled | GPLv3+ |
| speeddial | 2.11.0.4 | Enabled | GPLv3+ |
| superfecta | 14.0.25 | Enabled | GPLv2+ |
| sysadmin | 14.0.38.5 | Enabled | Commercial |
| timeconditions | 14.0.2.18 | Enabled | GPLv3+ |
| tts | 13.0.13 | Enabled | GPLv3+ |
| ttsengines | 13.0.7.5 | Enabled | AGPLv3 |
| ucp | 14.0.3.8 | Enabled | AGPLv3+ |
| userman | 14.0.8 | Enabled | AGPLv3+ |
| vega | 14.0.3.20 | Enabled | Commercial+ |
| vmblast | 13.0.11 | Enabled | GPLv3+ |
| vmnotify | 14.0.1.6 | Enabled | Commercial |
| voicemail | 14.0.6.8 | Enabled | GPLv3+ |
| voicemail_report | 14.0.5 | Enabled | Commercial |
| vqplus | 14.0.4.15 | Enabled | Commercial |
| weakpasswords | 13.0.2 | Enabled | GPLv3+ |
| webcallback | 13.0.11.5 | Enabled | Commercial |
| webrtc | 14.0.3.8 | Enabled | GPLv3+ |
| xmpp | 14.0.1.19 | Enabled | AGPLv3 |
| zulu | 14.0.57.12 | Enabled | Commercial |

Of course when I run fwconsole start ucpnode (after stopping it) I get:
Unable to run Pre-Asterisk hooks, because Asterisk is already running on PID 14139 and has been running for 11 hours, 22 minutes, 46 seconds

After researching that, I just ended up completely trying to re-install the ucpnode module. But of course, I get Retrieved Module XML Was Empty.

Also,

UCP error log since updates…

2019-12-24 03:42 -07:00: { Error: MySQL server has gone away code: 2006 }
There was an error with MySQL Connection
2019-12-24 11:42 -07:00: { Error: MySQL server has gone away code: 2006 }
There was an error with MySQL Connection
2019-12-24 13:00 -07:00: Error: ENOENT: no such file or directory, stat ‘/var/www/html/admin/modules/ucp/node/lib/public/index.html’
2019-12-24 13:01 -07:00: Error: ENOENT: no such file or directory, stat ‘/var/www/html/admin/modules/ucp/node/lib/public/index.html’
2019-12-24 19:42 -07:00: { Error: MySQL server has gone away code: 2006 }
There was an error with MySQL Connection
2019-12-25 03:42 -07:00: { Error: MySQL server has gone away code: 2006 }
There was an error with MySQL Connection
2019-12-25 11:42 -07:00: { Error: MySQL server has gone away code: 2006 }
There was an error with MySQL Connection
2019-12-25 16:49 -07:00: Error: ENOENT: no such file or directory, stat ‘/var/www/html/admin/modules/ucp/node/lib/public/index.html’
2019-12-25 19:42 -07:00: { Error: MySQL server has gone away code: 2006 }
There was an error with MySQL Connection

NOTE:

I am still able to login to the UCP. It will just constantly give me an XMPP error.

Check your drive space. make sure your drives arent full

1 Like

I fixed it…

I had to uninstall UCP and all dependencies. Zulu and all dependencies.

Reinstalled everything except Zulu. Working now.

Thanks

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