Active Directory Users cannot see widgets in UCP


If I create a user in the PBX Internal Directory and make no further changes to the user settings(UCP setting are mainly set to Inherit) and then logon to the UCP the user can see all of the widgets

If I logon with a Active Directory user I have to enable the Allow login option for them to be able to logon, also they don’t seem to see most of the widgets, regardless of UCP settings for that user. I’ve explicitly enabled Call History and Vociemail settings and other UCP settings.

Widgets seen by AD user:

Had not appreciated that the internal user got added to a base group “All Users” which had permissions set up for UCP.

Getting AD directory syncing groups and applying similar permissions to the AD groups resolved the issue.