Aastra 6757 phone and speeddial buttons not working

General Help
1

I have a couple speed dial buttons configured on my Aastra 6757 phone. They are all in the format:
Type - Label - Value - Line
Speeddial - Name - NXXNXXXXXX - 1
Speeddial - Name - 1NXXNXXXXXX - 1

The odd thing is some work, others do not. The ones that do work all have the area code 204 (Local area code) The ones that dont have newer area codes, like 648NXXXXXX

Also when I programmed a speed dial for dial an extension (601) it failed also. The error I am getting on the screen is “Seize Failed”

Is there any way to fix this? What is causing this odd behaviour?

2

How about a log from asterisk when you press one?

3

Oh right that would be a good idea:
For reference my extension is 202…

[2018-08-08 12:05:02] VERBOSE[19413] asterisk.c: Remote UNIX connection
[2018-08-08 12:05:02] VERBOSE[20583] asterisk.c: Remote UNIX connection disconnected
[2018-08-08 12:05:02] VERBOSE[19413] asterisk.c: Remote UNIX connection
[2018-08-08 12:05:02] VERBOSE[20587] asterisk.c: Remote UNIX connection disconnected
[2018-08-08 12:05:02] VERBOSE[19413] asterisk.c: Remote UNIX connection
[2018-08-08 12:05:02] VERBOSE[20593] asterisk.c: Remote UNIX connection disconnected
[2018-08-08 12:05:02] VERBOSE[19413] asterisk.c: Remote UNIX connection
[2018-08-08 12:05:02] VERBOSE[20595] asterisk.c: Remote UNIX connection disconnected
[2018-08-08 12:05:51] VERBOSE[19558][C-000000de] netsock2.c: Using SIP RTP TOS bits 184
[2018-08-08 12:05:51] VERBOSE[19558][C-000000de] netsock2.c: Using SIP RTP CoS mark 5
[2018-08-08 12:05:51] NOTICE[19558][C-000000de] chan_sip.c: Call from ‘202’ (10.10.10.100:5060) to extension ’ 6468276222’ rejected because extension not found in context ‘from-internal’.
[2018-08-08 12:10:45] VERBOSE[19470] chan_sip.c: Extension Changed 209[ext-local] new state Unavailable for Notify User 202
[2018-08-08 12:10:50] VERBOSE[19527] chan_iax2.c: Registered IAX2 ‘209’ (AUTHENTICATED) at 10.10.10.101:58565
[2018-08-08 12:10:50] VERBOSE[19470] chan_sip.c: Extension Changed 209[ext-local] new state Idle for Notify User 202
[2018-08-08 12:11:57] VERBOSE[19558][C-000000df] netsock2.c: Using SIP RTP TOS bits 184
[2018-08-08 12:11:57] VERBOSE[19558][C-000000df] netsock2.c: Using SIP RTP CoS mark 5
[2018-08-08 12:11:57] NOTICE[19558][C-000000df] chan_sip.c: Call from ‘202’ (10.10.10.100:5060) to extension ’ 6468276222’ rejected because extension not found in context ‘from-internal’.

4

You don’t have an outbound route that matches 6468276222

5

That is the phone number I am trying to dial. I have my FreePBX set up that it does and outbound to the defaulf for any NXXNXXXXXX number. If I just dial that number on the phone works fine. It is the speed dial I can not get to work.

6

Looks like you have a space in front of the number?

1 Like
7

OK that worked!!! Thanks you!

Sigh so simple…

1 Like
8

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