A lot of call records in CDR report at 1 Queue call

[BGM (Brother Gabriel-Marie)]

Perhaps they happen because of calls made via FollowMe.

My thread here was mainly concerning the Call History in UCP, but they were the same calls recorded in CDR, so this may apply to you, too.

Multiple entries for same call in Call History

In the UCP’s Call History, every call is duplicated 3 or 4 times. How do I fix that? The “calls” are like 5 to 15 secs, and the last entry is the real call. Does anyone have a clue or lead here? This happens for all extensions. I think maybe it is in Asterisk, because they also show on the call history list on my polycom phones. Apparently, this is an issue with Asterisk. Here, they speak of it being a CDR issue in Asterisk, and even a patch was submitted. But is there a way to fix it in…