A lot of call records in CDR report at 1 Queue call

[RZ1 (Z R)]

Hi,

I upgraded freepbx from 12.7.4-1804-2.sng7, 14.0.3.6 to 12.7.6-1904-1.sng7, 14.0.13.4.

After upgrade If I call our central call number which is by default routed into queue I find a lot of call records with the same text, call number, etc. in CDR report while it is ringing. Why do I get so many records in the new version for a queue call? How can I revert it on the same setting as before in the last version?

ZR

[BGM (Brother Gabriel-Marie)]

Perhaps they happen because of calls made via FollowMe.

My thread here was mainly concerning the Call History in UCP, but they were the same calls recorded in CDR, so this may apply to you, too.

Multiple entries for same call in Call History

In the UCP’s Call History, every call is duplicated 3 or 4 times. How do I fix that? The “calls” are like 5 to 15 secs, and the last entry is the real call. Does anyone have a clue or lead here? This happens for all extensions. I think maybe it is in Asterisk, because they also show on the call history list on my polycom phones. Apparently, this is an issue with Asterisk. Here, they speak of it being a CDR issue in Asterisk, and even a patch was submitted. But is there a way to fix it in…