Attempting to set up 3 extensions with the same shared voicemail account. They do not have their own, individual mailboxes. I created the voicemail as ext. 100 and set the mailbox attribute on each extension too 100@default in order to get a working MWI.
I can access VM by diailing *98100 and entering the password, but ideally we’d like to have to not enter a password. Someone had posted this question back in April, and got an answer which looks like it may work, but I’m not sure where to enter the custom context. The topic is too old for me to reply and my account is too new that I can’t post a link, so pasting below. Any pointers?
you might try a custom context to match *97 based on caller ID number, something like:
exten => *97/101,1,VoiceMailMain(555@default,sa)
exten => *97/102,1,VoiceMailMain(555@default,sa)
exten => *97/103,1,VoiceMailMain(555@default,sa)
Bonus question: Setting the mailbox to 100@default works 100% of the time one one extension. On another, I’ll get a MWI immediately after a message is left, but it disappears after a minute or so. I did set up a BLF for *98100 which seems to be more reliable, but still curious why one extension is acting differently than another.