403 error outbound calls

Guys I am running Asterisk/, SIP trunk registered, dial plan in place, outbound routing rules all set up however I cannot make an external phone call, it’s driving me up the wall!

I have a softphone (zoiper) registered however when i attempt a call I get:

call failure
SIP 403 - Forbidden
bearer capability not authorised

any suggestions on where I can look to fix this problem please?

thank you

The best suggestion I can give you is to provide more info on your system. FreePBX version. Installation method. Type of trunking. Console output of a failed call.

trunking is sip (registered)

Softphone is on my network and registered (ext 6005)

I can cant call out

call failure
SIP 403 - Forbidden
bearer capability not authorised

Is there something I am missing? I have been looking at http://www.changedirection.itza.uk.com/asterisk-how-to-set-up-configure/ however this has not helped.

Thank you

Hi Ezeki1981,

Did you manage to solve your problem?

I don’t use freepbx, but asterisk on its own. Here’s how I’d configure it. Hopefully you’ll be able to translate this into freepbx config.

I would make sure that your softphone is configured with context=outbound-sip

Then ensure that your sip provider is showing as registered(which I believe you have already). I’m presuming you have your sip trunk as in sip.conf as

;settings go here

In extensions.conf you’d have to have the following (this is off the top of my head so you may need to check for exact syntax).

exten => _X.,1,Dial({EXTEN}@sip-provider)
exten => _X.,n,Hangup()

;end outbound sip

The above will send any number dialled from your softphone to the outbound-sip context (which is why you have to explicitly define it in the phone config in sip.conf).

In the outbound-sip context the _X. matches any number entry. We then say whatever was dialled send it as is to the sip-provider.

If you have all that in place and still get 403 errors I would recommend perhaps setting your softphone to type=friend and insecure=port; Please note that this is not secure for long term use, but just to see if that helps you connect.

Hope that helps!


chillerz post has nothing to do with FreePBX