Dicko’s solution at How-To: Incoming calls (ring 2x times) before going to IVR - #2 by dicko makes complete sense.
Just where or how do you get a few seconds of ringtone? (you know what happens when you google “ringtone”…)
what dial tone are you looking for?
the standard us one would do…
I just putting the file on web hosting server
Or… Follow Lorne’s suggestion which doesn’t require the audio files.
However, if whatever reason you don’t like Lorne’s suggestion, you can set the channel in a Ringing state.
exten => s,n,Ringing()
exten => s,n,Wait(5)
exten => s,n,Goto(ivr-1,s,1)I tried Lorne’s solution first, yet “Pause before answer” does not seem to play any sounds.
Where do I put “exten => s,n,Wait(5)” so it does not get overwritten?
Is this set to Yes?
Can you please share a screenshot?
The force answer option (tho undesirable for other reasons) will also play ringing during the pause.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.