UCP, Calls and ringgroups

General Help
1

I am struggling to get calls that go into a ring group to show that an extension has answered it within the UCP. Any ideas?

Thank you

PBX Firmware: 6.12.65-20
PBX Service Pack: 1.0.0.0
Asterisk 11

2

I believe this has been resolved with an update. We haven’t changed any settings but calls are now appearing.

Thanks