Yes, I do see a correlation between the quotations. Here is the web browser address of an incoming call recording that plays and downloads just fine in the UCP Call History:
http://"99999"/ucp/?quietmode=1&module=cdr&command=listen&msgid=1415296440_2542&type=download&format=wav&ext=1003
and here is how my system names the call recording audio file:
force-"99999"-unknown-20141106-125401-1415296440.2542.wav
I apologize for the length of this output, but the inbound call goes through our Ring Group. Here is the asteriskcdrdb of call recording id: 1415296440.2542:
'mysql> use asteriskcdrdb;
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A
Database changed
mysql> select * from cdr where uniqueid = “1415296440.2542”;
±--------------------±-----------------------------±-----------±-----±-------------------±-----------------------------±------------------±----------±--------------------------------------------------------------------------------±---------±--------±------------±---------±------------±----------------±----------±----±-------------------------------------------------------------±-----------±--------------±--------------±--------------±---------+
| calldate | clid | src | dst | dcontext | channel | dstchannel | lastapp | lastdata | duration | billsec | disposition | amaflags | accountcode | uniqueid | userfield | did | recordingfile | cnum | cnam | outbound_cnum | outbound_cnam | dst_cnam |
±--------------------±-----------------------------±-----------±-----±-------------------±-----------------------------±------------------±----------±--------------------------------------------------------------------------------±---------±--------±------------±---------±------------±----------------±----------±----±-------------------------------------------------------------±-----------±--------------±--------------±--------------±---------+
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | 1006 | from-did-direct | SIP/fpbx-1-“99999”-00000199 | SIP/1006-0000019a | Dial | SIP/1006,5,Ttr | 44 | 44 | NO ANSWER | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | 1000 | ext-group | SIP/fpbx-1-“99999”-00000199 | SIP/1002-0000019b | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | NO ANSWER | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | SIP/1003-0000019c | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | NO ANSWER | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | SIP/1004-0000019d | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | NO ANSWER | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | SIP/1005-0000019e | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | NO ANSWER | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | SIP/1007-0000019f | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | NO ANSWER | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | SIP/1008-000001a0 | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | NO ANSWER | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | SIP/1010-000001a1 | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | ANSWERED | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | SIP/1010-000001a1 | Dial | SIP/1002&SIP/1102&SIP/1003&SIP/1103&SIP/1004&SIP/1005&SIP/1007&SIP/1008&SIP/101 | 44 | 44 | ANSWERED | 3 | | 1415296440.2542 | | | | | | | | |
| 2014-11-06 12:54:30 | “DOE JANE” <“99999”> | “99999” | 1003 | from-internal-xfer | SIP/fpbx-1-“99999”-00000199 | SIP/1003-000001a2 | Dial | SIP/1003&SIP/1103,15,TtrM(auto-blkvm) | 15 | 15 | NO ANSWER | 3 | | 1415296440.2542 | | | force-“99999”-unknown-20141106-125401-1415296440.2542.wav | | | | | |
| 2014-11-06 12:54:45 | “DOE JANE” <“99999”> | “99999” | | | SIP/fpbx-1-“99999”-00000199 | | VoiceMail | 1003@default,u | 29 | 29 | ANSWERED | 3 | | 1415296440.2542 | | | force-“99999”-unknown-20141106-125401-1415296440.2542.wav | “99999” | DOE JANE | | | |
±--------------------±-----------------------------±-----------±-----±-------------------±-----------------------------±------------------±----------±--------------------------------------------------------------------------------±---------±--------±------------±---------±------------±----------------±----------±----±-------------------------------------------------------------±-----------±--------------±--------------±--------------±---------+
11 rows in set (0.16 sec)’
As you can see, the quotations actually contain the CallerID name for the incoming call. On the outbound call recording where the quotations are null (" "), the phone number that follows is actually our main office number. However, shouldn’t that be the outbound CallerID and outbound number (or at least the outbound number)??? That’s how the old ARI would always display outbound call recordings. UCP displays it as our main office number calling out.
I wanted to add, this same incoming call will play fine in my Voicemail INBOX…however, when I try to download it I receive: “File Not Found” in my web browser. Also the “msgid” when I click download in my Voicemail INBOX is different versus when I click download in Call History:
Voicemail INBOX: http://"99999"/ucp/?quietmode=1&module=voicemail&command=listen&msgid=1415296499-0000000d&format=wav&ext=1003
Call History: http://"99999"/ucp/?quietmode=1&module=cdr&command=listen&msgid=1415296440_2542&type=download&format=wav&ext=1003