Zulu won't start

General Help
1

New system, only updated the base and all the modules but zulu won’t start.
Already tried deleting and reinstalling but to no avail.

fwconsole start zulu
Running PBXact startup...
Setting Permissions...
Setting specific permissions...
 22800 [============================]
Finished setting permissions
Unable to run Pre-Asterisk hooks, because Asterisk is already running on PID 22933 and has been running for 7 hours, 37 minutes, 34 seconds
Running Asterisk post from Zulu module
2

Everything you posted is normal, there is no indication that Zulu is not starting. What is the output of

fwconsole pm2 --list
3 
fwconsole pm2 --list
+--------------+-------+--------+----------+------------------------+-----+---------+
| Process Name | PID   | Status | Restarts | Uptime                 | CPU | Mem     |
+--------------+-------+--------+----------+------------------------+-----+---------+
| ucp          | 23656 | online | 0        | 7 hours, 48 minutes    | 0%  | 44,15MB |
| xmpp         | 23874 | online | 0        | 7 hours, 48 minutes    | 0%  | 49,96MB |
| restapps     | 13633 | online | 0        | 14 minutes, 10 seconds | 0%  | 40,77MB |
+--------------+-------+--------+----------+------------------------+-----+---------+

It’s enabled in the advanced settings as well.

4

If you have a valid license you’ll need to go through commercial module support

5

Do you have license for Zulu. It will only start if you are licensed for it.

6

Yup, got the license.
It shows as “licensed” as well in the module manager.

7

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