Zulu - Video Calling

Hi All,

Does anyone know if Zulu video calling is only supported on FreePBX 15? It isn’t there for 14, so wanted to check before trying to solve a problem that doesn’t exist.


It should work in v14, there is no significant difference in the Zulu between those 2 versions that I’m aware of.

Thanks Richard, I’ll play around some more tomorrow then. K.

Check asterisk version, you want to be on current asterisk 16.

Bah, that explains it! Thanks.

1 Like

Thanks @lgaetz meant to add about checking asterisk version!

Hi again, Lorne.

It’s still not showing video or screenshare options, I’m afraid.

Asterisk Version: 16.13.0
Zulu Client: v3.5.2+215
Zulu Server:
PBX: v14.0.13.40

I have reinstalled Zulu since and all modules are up to date.

Any ideas?

Thanks, K.

Is the video codec enabled in SIP settings? Also does the user have permissions in User Management?

Video Support > Enabled: h264 and mpeg4.
What permissions does the user need? Zulu is enabled.

You are correct, I was thinking of SMS not video in User Management

It’s a 20 user licence, so I’ll open a ticket tomorrow if I can’t figure it out. Cheers!

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