Zulu - Video Calling


#1

Hi All,

Does anyone know if Zulu video calling is only supported on FreePBX 15? It isn’t there for 14, so wanted to check before trying to solve a problem that doesn’t exist.

Thanks!


(Richard Smith) #2

It should work in v14, there is no significant difference in the Zulu between those 2 versions that I’m aware of.


#3

Thanks Richard, I’ll play around some more tomorrow then. K.


(Lorne Gaetz) #4

Check asterisk version, you want to be on current asterisk 16.
https://wiki.freepbx.org/display/PPS/Changing+Major+Asterisk+Versions+on+the+Fly


#5

Bah, that explains it! Thanks.


(Richard Smith) #6

Thanks @lgaetz meant to add about checking asterisk version!


#7

Hi again, Lorne.

It’s still not showing video or screenshare options, I’m afraid.

Asterisk Version: 16.13.0
Zulu Client: v3.5.2+215
Zulu Server: 14.0.58.9
PBX: v14.0.13.40

I have reinstalled Zulu since and all modules are up to date.

Any ideas?

Thanks, K.


(Richard Smith) #8

Is the video codec enabled in SIP settings? Also does the user have permissions in User Management?


#9

Thanks.
Video Support > Enabled: h264 and mpeg4.
What permissions does the user need? Zulu is enabled.


(Richard Smith) #10

You are correct, I was thinking of SMS not video in User Management


#11

It’s a 20 user licence, so I’ll open a ticket tomorrow if I can’t figure it out. Cheers!