Can’t seem to make this function work.
In testing we:
- dial an extension, they answer
- press the Pause/Hold button
- call another extension
- press the Merge button
- select the first extension on hold from the drop down
Then, one of the extensions will always remain on Hold.
Pressing the Pause/Hold button for that extension brings that caller on, but the other Merged Extension is then on Hold. Can’t seem to get everyone live on the same call.
Have also created a new Conference Room in Zulu in case that may have been needed. No difference in Merge function results.
Zulu extensions are running v3.4.1+192
Zulu Server is running v126.96.36.199, and the PBX was rebooted after the upgrade to this version.
Thanks for any ideas on what else to try, we’d certainly like to make use of this feature.