Zulu iOS/Android client does not ring inbound - Desktop clients do


(Btaney) #1

Have a weird issue. Got Zulu working, We are trying to get it to people who need to work from home due to Corona. When someone calls a person with a Zulu client it does not ring for them with the iOS or Android client. Weird part is it will ring in the OS X/Windows Client. Any ideas.
Thanks,
Bill


(Btaney) #2

This is the log when I place a call from external that does not ring:
bash-4.1# tail -f full | grep zulu
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [s@macro-dial-one:2] UserEvent(“SIP/3128933750-00000002”, “zulu-inbound-call,type:macro-dial-one,from:3127157087,to:269”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [dstring@macro-dial-one:7] Set(“SIP/3128933750-00000002”, “THISDIAL=Local/90269@zulu-call”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [zap2dahdi@macro-dial-one:5] Set(“SIP/3128933750-00000002”, “THISPART2=Local/90269@zulu-call”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [zap2dahdi@macro-dial-one:6] ExecIf(“SIP/3128933750-00000002”, “0?Set(THISPART2=DAHDIal/90269@zulu-call)”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [zap2dahdi@macro-dial-one:7] Set(“SIP/3128933750-00000002”, “NEWDIAL=Local/90269@zulu-call&”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [zap2dahdi@macro-dial-one:10] Set(“SIP/3128933750-00000002”, “THISDIAL=Local/90269@zulu-call”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [dstring@macro-dial-one:15] Set(“SIP/3128933750-00000002”, “DSTRING=SIP/269&Local/90269@zulu-call&”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [dstring@macro-dial-one:19] Set(“SIP/3128933750-00000002”, “DSTRING=SIP/269&Local/90269@zulu-call”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [s@macro-dial-one:59] Dial(“SIP/3128933750-00000002”, “SIP/269&Local/90269@zulu-call,25,trIb(func-apply-sipheaders^s^1)”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] app_stack.c: Local/90269@zulu-call-0000000a;1 Internal Gosub(func-apply-sipheaders,s,1) start
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [s@func-apply-sipheaders:1] NoOp(“Local/90269@zulu-call-0000000a;1”, “Applying SIP Headers to channel Local/90269@zulu-call-0000000a;1”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [s@func-apply-sipheaders:2] Set(“Local/90269@zulu-call-0000000a;1”, “TECH=Local”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [s@func-apply-sipheaders:3] Set(“Local/90269@zulu-call-0000000a;1”, “SIPHEADERKEYS=”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [s@func-apply-sipheaders:4] While(“Local/90269@zulu-call-0000000a;1”, “0”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] pbx.c: Executing [s@func-apply-sipheaders:13] Return(“Local/90269@zulu-call-0000000a;1”, “”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] app_stack.c: Spawn extension (zulu-call, 269, 1) exited non-zero on ‘Local/90269@zulu-call-0000000a;1’
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] app_stack.c: Local/90269@zulu-call-0000000a;1 Internal Gosub(func-apply-sipheaders,s,1) complete GOSUB_RETVAL=
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] app_dial.c: Called Local/90269@zulu-call
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [90269@zulu-call:1] NoOp(“Local/90269@zulu-call-0000000a;2”, “Dialing Zulu 90269”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [90269@zulu-call:2] Set(“Local/90269@zulu-call-0000000a;2”, “ZULU_EXTTOCALL=269”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [90269@zulu-call:3] Gosub(“Local/90269@zulu-call-0000000a;2”, “zulu-user-settings-map,s,1(269)”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [s@zulu-user-settings-map:1] GotoIf(“Local/90269@zulu-call-0000000a;2”, “0?269,1”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [s@zulu-user-settings-map:2] Return(“Local/90269@zulu-call-0000000a;2”, “”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [90269@zulu-call:4] Gosub(“Local/90269@zulu-call-0000000a;2”, “zulu-send-event,s,1(269,3127157087)”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [s@zulu-send-event:1] GotoIf(“Local/90269@zulu-call-0000000a;2”, “1?skippopup”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx_builtins.c: Goto (zulu-send-event,s,4)
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [s@zulu-send-event:4] NoOp(“Local/90269@zulu-call-0000000a;2”, “No Call Pop”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [s@zulu-send-event:5] UserEvent(“Local/90269@zulu-call-0000000a;2”, “zulu-call,eventtype:calling,extension:269,type:,url:,cnam:Q0hJQ0FHTyBJTA==,cnum:3127157087,lid:1584218126.114,from:3127157087,to:269}”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [s@zulu-send-event:6] Return(“Local/90269@zulu-call-0000000a;2”, “”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] pbx.c: Executing [90269@zulu-call:5] Dial(“Local/90269@zulu-call-0000000a;2”, “Local/90269@zulu-mobile-phone-wait&Local/90269@zulu-mobile-phone-registered&Local/90269@zulu-desktop-phone&Local/90269@zulu-mobile-phone-push,25,tr,”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] app_dial.c: Called Local/90269@zulu-mobile-phone-wait
[2020-03-14 15:35:26] VERBOSE[18438][C-00000002] pbx.c: Executing [90269@zulu-mobile-phone-wait:1] Stasis(“Local/90269@zulu-mobile-phone-wait-0000000b;2”, “zulu-mobile-call-wait-processing,25,90,”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] app_dial.c: Called Local/90269@zulu-mobile-phone-registered
[2020-03-14 15:35:26] VERBOSE[18439][C-00000002] pbx.c: Executing [90269@zulu-mobile-phone-registered:1] Stasis(“Local/90269@zulu-mobile-phone-registered-0000000c;2”, “zulu-mobile-call-registered-processing,25,90,”) in new stack
[2020-03-14 15:35:26] VERBOSE[18440][C-00000002] pbx.c: Executing [90269@zulu-desktop-phone:1] Stasis(“Local/90269@zulu-desktop-phone-0000000d;2”, “zulu-desktop-call-processing,25,90,”) in new stack
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] app_dial.c: Called Local/90269@zulu-desktop-phone
[2020-03-14 15:35:26] VERBOSE[18437][C-00000002] app_dial.c: Called Local/90269@zulu-mobile-phone-push
[2020-03-14 15:35:26] VERBOSE[18441][C-00000002] pbx.c: Executing [90269@zulu-mobile-phone-push:1] Stasis(“Local/90269@zulu-mobile-phone-push-0000000e;2”, “zulu-mobile-call-push-processing,1584218126,90,”) in new stack
[2020-03-14 15:35:26] VERBOSE[18436][C-00000002] app_dial.c: Local/90269@zulu-call-0000000a;1 is ringing
[2020-03-14 15:35:26] VERBOSE[18440][C-00000002] pbx.c: Executing [90269@zulu-desktop-phone:2] GotoIf(“Local/90269@zulu-desktop-phone-0000000d;2”, “0?connected”) in new stack
[2020-03-14 15:35:26] VERBOSE[18440][C-00000002] pbx.c: Executing [90269@zulu-desktop-phone:3] Hangup(“Local/90269@zulu-desktop-phone-0000000d;2”, “”) in new stack
[2020-03-14 15:35:26] VERBOSE[18440][C-00000002] pbx.c: Spawn extension (zulu-desktop-phone, 90269, 3) exited non-zero on ‘Local/90269@zulu-desktop-phone-0000000d;2’
[2020-03-14 15:35:27] VERBOSE[18439][C-00000002] pbx.c: Executing [90269@zulu-mobile-phone-registered:2] GotoIf(“Local/90269@zulu-mobile-phone-registered-0000000c;2”, “0?connected”) in new stack
[2020-03-14 15:35:27] VERBOSE[18439][C-00000002] pbx.c: Executing [90269@zulu-mobile-phone-registered:3] Hangup(“Local/90269@zulu-mobile-phone-registered-0000000c;2”, “”) in new stack
[2020-03-14 15:35:27] VERBOSE[18439][C-00000002] pbx.c: Spawn extension (zulu-mobile-phone-registered, 90269, 3) exited non-zero on ‘Local/90269@zulu-mobile-phone-registered-0000000c;2’
[2020-03-14 15:35:27] VERBOSE[18438][C-00000002] pbx.c: Executing [90269@zulu-mobile-phone-wait:2] GotoIf(“Local/90269@zulu-mobile-phone-wait-0000000b;2”, “0?connected”) in new stack
[2020-03-14 15:35:27] VERBOSE[18438][C-00000002] pbx.c: Executing [90269@zulu-mobile-phone-wait:3] Hangup(“Local/90269@zulu-mobile-phone-wait-0000000b;2”, “”) in new stack
[2020-03-14 15:35:27] VERBOSE[18438][C-00000002] pbx.c: Spawn extension (zulu-mobile-phone-wait, 90269, 3) exited non-zero on ‘Local/90269@zulu-mobile-phone-wait-0000000b;2’
[2020-03-14 15:35:51] VERBOSE[18437][C-00000002] pbx.c: Spawn extension (zulu-call, 90269, 5) exited non-zero on ‘Local/90269@zulu-call-0000000a;2’


(Dashrender) #3

I’m running into this same problem, only it’s on Linphone and Zoiper.

Did you find a solution?


(Angel Velasquez) #4

Hello @btaney,

Do you have push notifications activated on those devices, is not even ringing if the app is on foreground? or just when the app is in background?


(Jared Busch) #5

This is totally different.


(Btaney) #6

What I discovered is basically this will not work on FreePBX 13 no matter how long you bang your head. The current FreePBX 16 it works fine.


(Angel Velasquez) #7

Oh, right, Zulu Mobile is not supported for FreePBX 13 … https://wiki.freepbx.org/display/ZU/Zulu+Mobile


(Jared Busch) #8

Current what? Are you mixing Asterisk and FreePBX versions?

Current FreePBX is 15.
Current Asterisk is 17.