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Zulu app crashes on successful authentication


(Beni) #1

Hello,
My Zulu app on Android crashes a soon as the authentication is completed, the last thing I see in the status display before the crash is “getting config”. I have sent the feedback over the build-in function from Android. What else can I do to further debug this?
I got this LOG from my App
https://pastebin.com/raw/pUxiVRmX

however I had to enable airplane mode in order to export the log without the app crashing, so some messages in the log might be related to this

I have the issue in my Sony F5321 and also on my xiaomi Mi Pad 4.
App Version is 1.0.239 and I don’t have the issue with a wrong password, then the App stays “Authenticating”


(Beni) #2

Sorry this issue only occured because I was in device and user mode. My extension was a virtual extension, but I think this column was not visible in device and user mode…
I have switched back to extension mode. now it works