Yealink T46G caller id issues / freepbx version

When John Smith at extension 1515 calling John Doe at 1616

Some user as they dial 1515 the Phone will show on display and caller id what extension they are calling and the extension name.

Some user as they dial 1515 the phone just showing calling extension 1515 it will not display the extension name they are calling.

Have you checked the firmware versions on the phones? I have T46G’s as well, and some defaults changed when I did firmware updates. Maybe this is one of them?

i found it it call super search from yealink

it will search callerid info from your pass caller or address book and display possible match