This is a question I have found so many posts on but nothing really has a comprehensive answer. Either I am over complicating this and looking at it from the wrong angle, or it’s not as common a requirement as I first thought.
We have 2 inbound SIP trunks to our FreePBX server. Each with a main inbound DID. We ant to have a BLF key on each SIP handset that has the ability to show an incoming call and the ability to answer that call.
The inbound DID is directed to a Ring Group, but users outside the ring group want the ability to take external calls, without their phone ringing.
I have seen posts where suggestions have been made to use dummy extensions in the ring group, but in all of these instances, these extensions have had to be registered to a device.
Surely there is a simple way to achieve such a simple legacy requirement…
Any feedback or suggestion is welcome.
Thanks in advance