With CW disabled i cant heat busy tony but a voice of "number not in use"

[asyscom (Davide Ragonesi)]

I have disabled the CW from all extensions but when I call a busy extension I do not hear the busy tone but a voice that says “the phone number is not in one”. Where did I go wrong?

[cynjut (Dave Burgess)]

Logs will tell you exactly how you got there.

My guess: without CW, your busy phone should go to VM, and if the VM-box isn’t set up, you will get that error. If you want a busy signal, send the call to “terminate call -> Busy Signal”.

[asyscom (Davide Ragonesi)]

thanks for replay,
the VoiceMail is disabled but i listen the message. Where i put the call into Terminate call? In FollowMe Section or Advanced Section? Thanks in advacen

P.S.
In the maintine i’ve noticed that between CW of pbx and Phone the priority is for phone