When any client contact and be out of service to hear a recorded

1

I have a problem as follows:
When any client contact and be out of service to hear a recorded message from the company that the customer outside the coverage I hear ringing only then are separated.

When you contact the client and the client puts a song on his mobile phone to hear Suh ringing when responding to a call to hear his voice.
ASAP

2

The words don’t make any sense. Assume you used a translator. Suggest you try again.

3

when i am call on any client on mobile and he is be put song on the line or out of service - i am don’t listen to sound the operator only listening ringing in case

ok