I have a FreePBX 13 machine with a call flow control structure set up for when we are closed. This is toggled manually using a dedicated button on each of our operator phones. On Monday evening, the phones went into closed mode, supposedly on their own. I really think that someone just screwed up and accidentally put them on night mode as this has never happened before, but is unwilling to admit it. At this point, I just want to find out what triggered the change.
In the full log for that day:
[2022-01-10 17:26:23] VERBOSE[4920] chan_sip.c: Extension Changed *992*15*3539[restapps-device-hints] new state InUse for Notify User 3539
[2022-01-10 17:26:23] VERBOSE[4920] chan_sip.c: Extension Changed *992*15*3045[restapps-device-hints] new state InUse for Notify User 3045
[2022-01-10 17:26:23] VERBOSE[4920] chan_sip.c: Extension Changed *992*15*3544[restapps-device-hints] new state InUse for Notify User 3544
[2022-01-10 17:26:23] VERBOSE[4920] chan_sip.c: Extension Changed *992*15*3080[restapps-device-hints] new state InUse for Notify User 3080
[2022-01-10 17:26:23] VERBOSE[4920] chan_sip.c: Extension Changed *992*15*3062[restapps-device-hints] new state InUse for Notify User 3062
[2022-01-10 17:26:23] VERBOSE[4920] chan_sip.c: Extension Changed *992*15*3060[restapps-device-hints] new state InUse for Notify User 3060
The 6 extensions listed are those of the phones that have the CFC button on them. There is nothing immediately before or after this in the log other than normal call processing. Is there another log with more details or any other way for me to determine where the change in this call flow control originated???