claloano
(Claudio Pelosi)
February 25, 2020, 4:00pm
1
WebRTC some outgoing calls only are not heard
I will try to be detailed:
The WebRTC system now works and in reference here is the post that allowed it:
One of the first steps was to set your proper TLS certificate as ‘Default’ in Certificate Management. This action will set the cert paths correctly for you.
Calls between extensions work perfectly
All incoming calls work perfectly
The outgoing calls to the Eutelia operator who provides me with the trunks work perfectly
Outgoing calls to any line other than Eutelia will not be heard BUT BEWARE if you put on hold you will hear the music on hold …
This is just an interesting don’t you think?
I got the log from the telephone operator who says he doesn’t see anomalies and on my log I don’t see anomalies
Tips?
cynjut
(Dave Burgess)
February 25, 2020, 4:53pm
2
In my experience, that sounds like a codec mismatch.
claloano
(Claudio Pelosi)
February 26, 2020, 7:41am
3
I tried to change some codecs but nothing comes up, would you recommend a particular codec?
claloano
(Claudio Pelosi)
February 26, 2020, 7:43am
4
I found out one more thing:
If I enable the recording I hear the audio input but not the output “always in the phone call from eutelia to another operator”
claloano
(Claudio Pelosi)
February 26, 2020, 8:08am
5
Another thing, in the recording everything works both output and fattening but in the end the audio input into the coffie does not arrive “always if called out from Eutelia to another operator”
This is a nice complicated to understand
claloano
(Claudio Pelosi)
February 26, 2020, 8:21am
6
SOLVED!
I set up a cloud switchboard VPN at my office and it started working properly …
It was a NAT problem
system
(system)
Closed
March 4, 2020, 8:21am
7
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