WebRTC registered, unable to originate phone calls from UCP

General Help
1

Able to get extensions registered with WebRTC, but unable to generate calls from the UCP. Browser debug shows:

Session failed jsphp_2cf6457992d9accdc6ce7e6dd8bxxxxxx.js:28498:3 host/ucp/assets/js/compiled/modules/jsphp_2cf6457992d9accdc6ce7e6dd8xxxxxx.js?load_version=v14.0.3.1

Session terminated [jsphp_2cf6457992d9accdc6ce7e6dd8xxxxxx.js:28498:3] host/ucp/assets/js/compiled/modules/jsphp_2cf6457992d9accdc6ce7e6dd8xxxxxx.js?load_version=v14.0.3.1)

Source map error: request failed with status 403 Resource URL: host/ucp/assets/js/compiled/main/jsphpg_a84f8885e18c7255b6baebc5xxxxxx.js?load_version=v14.0.3.1 Source Map URL: bootstrap-toggle.min.js.map[Learn More]

Server debug shows failed authorization from /var/www/html/ucp/index.html

HTTPS is enabled, and everything else seems to be working as it should. Running a blank install of SNG7, no extra packages being used. Everything is updated.

2

You’d have to post logs from asterisk and also let us know if you are using a fully qualified domain name

3

FQDN is in use with a letsencrypt certificate in place. Current asterisk debug is showing

[2018-11-14 16:26:16] WARNING[10083]: res_http_websocket.c:809 __ast_websocket_u ri_cb: WebSocket connection from ‘69.28.xx.x:56272’ could not be accepted - no p rotocols out of ‘sip’ supported
[2018-11-14 16:26:18] WARNING[10084]: res_http_websocket.c:809 __ast_websocket_u ri_cb: WebSocket connection from ‘69.28.xx.x:56273’ could not be accepted - no p rotocols out of ‘sip’ supported
[2018-11-14 16:26:22] WARNING[10105]: res_http_websocket.c:809 __ast_websocket_uri_cb: WebSocket connection from ‘69.28.x.x:56279’ could not be accepted - no protocols out of ‘sip’ supported
[2018-11-14 16:26:26] WARNING[10124]: res_http_websocket.c:809 __ast_websocket_uri_cb: WebSocket connection from ‘69.28.xx.x:56280’ could not be accepted - no protocols out of ‘sip’ supported

Had registration earlier, and now registration is failing.

4

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