Web GUI is gone


(Dave Burgess) #21

vi /etc/freepbx.conf

It should come back with the contents of the file on the screen. Look at the bottom line of the display - it should not say “READONLY”.

Don’t change anything. When done looking, type ‘ZZ’ (two capital Z)

That will save the file and exit. If the file is not writable, it will complain on the way out. Otherwise, you just end up back at the prompt.


(Mvogel4949) #22

Thank you! It did not say readonly and there was no complaint on the way out about being not writable


(Dave Burgess) #23

OK, so the Asterisk user can read and write the file, and your Apache instance is owned by Asterisk (check that in the Apache Config files or using “ps -aux”) so the problem must be in the Apache Config somewhere.


(Mvogel4949) #24

Does this tell me that apache is owned by root?


(Dave Burgess) #25

That tells you that ‘root’ owns the files. The question is about “in flight”, which we can only get from a “ps” command or from the Apache Config file.


(Mvogel4949) #26
[root@localhost httpd]# ps -aux
USER       PID %CPU %MEM    VSZ   RSS TTY      STAT START   TIME COMMAND
root         1  0.0  0.1  43720  4032 ?        Ss   11:57   0:02 /usr/lib/systemd/systemd --switched-root --system --deserialize 22
root         2  0.0  0.0      0     0 ?        S    11:57   0:00 [kthreadd]
root         4  0.0  0.0      0     0 ?        S<   11:57   0:00 [kworker/0:0H]
root         5  0.0  0.0      0     0 ?        S    11:57   0:00 [kworker/u8:0]
root         6  0.0  0.0      0     0 ?        S    11:57   0:00 [ksoftirqd/0]
root         7  0.0  0.0      0     0 ?        S    11:57   0:00 [migration/0]
root         8  0.0  0.0      0     0 ?        S    11:57   0:00 [rcu_bh]
root         9  0.1  0.0      0     0 ?        S    11:57   0:09 [rcu_sched]
root        10  0.0  0.0      0     0 ?        S<   11:57   0:00 [lru-add-drain]
root        11  0.0  0.0      0     0 ?        S    11:57   0:00 [watchdog/0]
root        12  0.0  0.0      0     0 ?        S    11:57   0:00 [watchdog/1]
root        13  0.0  0.0      0     0 ?        S    11:57   0:00 [migration/1]
root        14  0.0  0.0      0     0 ?        S    11:57   0:00 [ksoftirqd/1]
root        16  0.0  0.0      0     0 ?        S<   11:57   0:00 [kworker/1:0H]
root        18  0.0  0.0      0     0 ?        S    11:57   0:00 [kdevtmpfs]
root        19  0.0  0.0      0     0 ?        S<   11:57   0:00 [netns]
root        20  0.0  0.0      0     0 ?        S    11:57   0:00 [khungtaskd]
root        21  0.0  0.0      0     0 ?        S<   11:57   0:00 [writeback]
root        22  0.0  0.0      0     0 ?        S<   11:57   0:00 [kintegrityd]
root        23  0.0  0.0      0     0 ?        S<   11:57   0:00 [bioset]
root        24  0.0  0.0      0     0 ?        S<   11:57   0:00 [bioset]
root        25  0.0  0.0      0     0 ?        S<   11:57   0:00 [bioset]
root        26  0.0  0.0      0     0 ?        S<   11:57   0:00 [kblockd]
root        27  0.0  0.0      0     0 ?        S<   11:57   0:00 [md]
root        28  0.0  0.0      0     0 ?        S<   11:57   0:00 [edac-poller]
root        29  0.0  0.0      0     0 ?        S<   11:57   0:00 [watchdogd]
root        30  0.0  0.0      0     0 ?        S    11:57   0:00 [kworker/0:1]
root        35  0.0  0.0      0     0 ?        S    11:57   0:00 [kswapd0]
root        36  0.0  0.0      0     0 ?        SN   11:57   0:00 [ksmd]
root        37  0.0  0.0      0     0 ?        SN   11:57   0:00 [khugepaged]
root        38  0.0  0.0      0     0 ?        S<   11:57   0:00 [crypto]
root        46  0.0  0.0      0     0 ?        S<   11:57   0:00 [kthrotld]
root        48  0.0  0.0      0     0 ?        S<   11:57   0:00 [kmpath_rdacd]
root        49  0.0  0.0      0     0 ?        S<   11:57   0:00 [kaluad]
root        50  0.0  0.0      0     0 ?        S<   11:57   0:00 [kpsmoused]
root        52  0.0  0.0      0     0 ?        S<   11:57   0:00 [ipv6_addrconf]
root        65  0.0  0.0      0     0 ?        S<   11:57   0:00 [deferwq]
root       101  0.0  0.0      0     0 ?        S    11:57   0:00 [kauditd]
root       146  0.0  0.0      0     0 ?        S<   11:57   0:00 [ata_sff]
root       150  0.0  0.0      0     0 ?        S    11:57   0:00 [scsi_eh_0]
root       151  0.0  0.0      0     0 ?        S<   11:57   0:00 [scsi_tmf_0]
root       152  0.0  0.0      0     0 ?        S    11:57   0:00 [scsi_eh_1]
root       154  0.0  0.0      0     0 ?        S<   11:57   0:00 [scsi_tmf_1]
root       155  0.0  0.0      0     0 ?        S    11:57   0:00 [scsi_eh_2]
root       157  0.0  0.0      0     0 ?        S<   11:57   0:00 [scsi_tmf_2]
root       158  0.0  0.0      0     0 ?        S    11:57   0:00 [scsi_eh_3]
root       160  0.0  0.0      0     0 ?        S<   11:57   0:00 [scsi_tmf_3]
root       161  0.0  0.0      0     0 ?        S    11:57   0:00 [kworker/u8:2]
root       179  0.0  0.0      0     0 ?        S<   11:57   0:00 [kworker/1:1H]
root       180  0.0  0.0      0     0 ?        S<   11:57   0:00 [kworker/0:1H]
root       187  0.0  0.0      0     0 ?        S    11:57   0:00 [jbd2/sda2-8]
root       188  0.0  0.0      0     0 ?        S<   11:57   0:00 [ext4-rsv-conver]
root       259  0.0  0.1  40204  6468 ?        Ss   11:57   0:04 /usr/lib/systemd/systemd-journald
root       282  0.0  0.0  45132  1984 ?        Ss   11:57   0:00 /usr/lib/systemd/systemd-udevd
root       337  0.0  0.0      0     0 ?        S    11:57   0:00 [jbd2/sda1-8]
root       338  0.0  0.0      0     0 ?        S<   11:57   0:00 [ext4-rsv-conver]
dbus       350  0.0  0.0  58128  2324 ?        Ss   11:57   0:00 /usr/bin/dbus-daemon --system --address=systemd: --nofork --nopidfile --system
rpc        351  0.0  0.0  69280  1008 ?        Ss   11:57   0:00 /sbin/rpcbind -w
root       353  0.0  0.0  24260  1560 ?        Ss   11:57   0:00 /usr/lib/systemd/systemd-logind
root       359  0.0  0.0  15040  1168 ?        Ss   11:57   0:00 /usr/sbin/incrond
avahi      364  0.0  0.0  60080  2008 ?        Ss   11:57   0:00 avahi-daemon: running [linux.local]
chrony     370  0.0  0.0 117808  1840 ?        S    11:57   0:00 /usr/sbin/chronyd -f /etc/sangoma_chrony.conf
avahi      372  0.0  0.0  60080   392 ?        S    11:57   0:00 avahi-daemon: chroot helper
root       380  0.0  0.0  25908   940 ?        Ss   11:57   0:00 /usr/sbin/atd -f
root       383  0.0  0.0 126424  1648 ?        Ss   11:57   0:00 /usr/sbin/crond -n
root       397  0.0  0.0 110208   844 tty1     Ss+  11:57   0:00 /sbin/agetty --noclear tty1 linux
root       404  0.0  0.0      0     0 ?        S<   11:57   0:00 [cfg80211]
root       633  0.0  0.6 624772 26148 ?        Ss   11:57   0:00 /usr/sbin/httpd -DFOREGROUND
root       634  0.0  0.1 216424  6176 ?        Ssl  11:57   0:01 /usr/sbin/rsyslogd -n
nobody     635  0.0  0.0  53900  1828 ?        Ss   11:57   0:00 /usr/sbin/dnsmasq -k
root       638  0.0  0.1 112924  4304 ?        Ss   11:57   0:00 /usr/sbin/sshd -D
redis      639  0.1  0.1 143060  6796 ?        Ssl  11:57   0:07 /usr/bin/redis-server 127.0.0.1:6379
mysql      719  0.0  0.0 113416  1604 ?        Ss   11:57   0:00 /bin/sh /usr/bin/mysqld_safe --basedir=/usr
mongodb    727  0.3  1.4 678552 57012 ?        Sl   11:57   0:16 /usr/bin/mongod --quiet -f /etc/mongod.conf run
apache     928  0.0  0.4 625616 16372 ?        S    11:57   0:00 /usr/sbin/httpd -DFOREGROUND
apache     932  0.0  0.4 626160 16548 ?        S    11:57   0:00 /usr/sbin/httpd -DFOREGROUND
apache     933  0.0  0.3 625028 13916 ?        S    11:57   0:00 /usr/sbin/httpd -DFOREGROUND
apache     936  0.0  0.3 625004 13104 ?        S    11:57   0:00 /usr/sbin/httpd -DFOREGROUND
apache     942  0.0  0.4 625116 16176 ?        S    11:57   0:00 /usr/sbin/httpd -DFOREGROUND
mysql      965  0.6  3.8 1629368 148812 ?      Sl   11:57   0:37 /usr/libexec/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/
root      1050  0.0  0.0  89704  2204 ?        Ss   11:57   0:00 /usr/libexec/postfix/master -w
postfix   1051  0.0  0.1  89808  4056 ?        S    11:57   0:00 pickup -l -t unix -u
postfix   1052  0.0  0.1  89984  4384 ?        S    11:57   0:00 qmgr -l -t unix -u
postfix   1057  0.0  0.1  89820  4136 ?        S    11:57   0:00 tlsmgr -l -t unix -u
root      1356  0.2  3.1 392532 120496 ?       Ss   11:58   0:14 /usr/local/fop2/fop2_server
apache    1816  0.0  0.4 625152 15820 ?        S    11:58   0:00 /usr/sbin/httpd -DFOREGROUND
root      2627  0.0  0.1 148752  6080 ?        Ss   11:58   0:00 sshd: root@notty
root      2917  0.0  0.0  72388  3004 ?        Ss   11:58   0:00 /usr/libexec/openssh/sftp-server
asterisk  4610  0.1  0.9 919552 35448 ?        Ssl  11:59   0:09 PM2 v2.10.6: God Daemon (/home/asterisk/.pm2)
root      4829  0.0  0.1 148240  5636 ?        Ss   11:59   0:00 sshd: root@pts/0
root      4836  0.1  1.1 156816 43360 pts/0    Ss   11:59   0:09 -bash
root      8562  0.0  0.0      0     0 ?        S    12:16   0:00 [kworker/1:0]
polkitd   9524  0.0  0.3 612352 12260 ?        Ssl  12:23   0:00 /usr/lib/polkit-1/polkitd --no-debug
root      9583  0.0  0.0      0     0 ?        S    12:23   0:00 [kworker/1:2]
apache   10435  0.0  0.3 625240 14376 ?        S    12:31   0:00 /usr/sbin/httpd -DFOREGROUND
apache   10438  0.0  0.3 625004 12796 ?        S    12:31   0:00 /usr/sbin/httpd -DFOREGROUND
apache   10439  0.0  0.3 624904 12564 ?        S    12:31   0:00 /usr/sbin/httpd -DFOREGROUND
apache   11074  0.0  0.3 625004 12656 ?        S    12:33   0:00 /usr/sbin/httpd -DFOREGROUND
root     11094 26.0  0.4 1231172 15876 ?       Sl   12:33  15:04 /usr/bin/python /usr/bin/fail2ban-server -b -s /var/run/fail2ban/fail2ban.sock
root     11096  0.0  0.0  15276  2220 ?        S    12:33   0:02 /usr/libexec/gam_server
root     11201  0.0  0.0 113284   792 pts/0    S    12:33   0:00 /bin/sh /usr/sbin/safe_asterisk -U asterisk -G asterisk
asterisk 11207  2.5  1.9 2148540 74800 pts/0   Sl   12:33   1:29 /usr/sbin/asterisk -f -U asterisk -G asterisk -vvvg -c
asterisk 11420  0.4  1.1 499108 43840 ?        Ss   12:33   0:14 php /var/www/html/admin/modules/restapps/restapps.php
asterisk 11532  0.7  1.7 1024560 66748 ?       Ssl  12:34   0:25 node /var/www/html/admin/modules/ucp/node/index.js
asterisk 11704  0.7  2.5 1201956 99060 ?       Ssl  12:34   0:27 letschat
root     12454  0.0  0.0      0     0 ?        S    12:39   0:00 [kworker/0:2]
asterisk 18232  0.0  0.2 198092  8580 ?        Ss   13:28   0:00 /usr/bin/python /usr/local/bin/pnp_server
root     18699  0.0  0.0 155476  1876 pts/0    R+   13:31   0:00 ps -aux

(Dave Burgess) #27

The process is owned by Apache, not Asterisk.

That might be your problem.


(Mvogel4949) #28

Looking at other systems it appears httpd is owned by root and or asterisk. I don’t see apache on the left. Can I change this?


(Dave Burgess) #29

Owned by root would probably work; the default User and Group for Apache should be set in the Apache Config file…


(Mvogel4949) #30

You are a genius.

If you wish httpd to run as a different user or group, you must run

httpd as root initially and it will switch.

User/Group: The name (or #number) of the user/group to run httpd as.

It is usually good practice to create a dedicated user and group for

running httpd, as with most system services.

User apache
Group apache

Changed to asterisk and it came back to life. Thank you!


#31

I would get the apache config files from a “fresh” install to compare against what you now have as perhaps something else is not correct. i.e. compare /etc/httpd/conf/* and /etc/httpd/conf.d/* files against known good ones.


(Dave Burgess) #32

That’s a good suggestion.


(Peter ) #33

Looks like this is all sorted but faced with this one previous time I found this to work: service httpd restart


(system) closed #34

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