We have 10,000 customer numbers. When I call from my sales team

we have 10,000 customer numbers. When I call from my sales team, I want to call the customer’s id code.
no need My agents showing numbers Of my customers
I tried speed dial. bot not working

I think you need to change your client’s CID number via a custom context.
The context could get the customer’s id from database using his CID number.

Just an idea like that.

I did something like that a few years ago displaying a ticket number instead of the phone number.

we need this when outbound

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