we have 10,000 customer numbers. When I call from my sales team, I want to call the customer’s id code.
no need My agents showing numbers Of my customers
I tried speed dial. bot not working
I think you need to change your client’s CID number via a custom context.
The context could get the customer’s id from database using his CID number.
Just an idea like that.
I did something like that a few years ago displaying a ticket number instead of the phone number.
we need this when outbound
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