Want to set incoming callerID aliases

We have a lot of people in and out of the office- I want to set up their cell phones in the AddressBook so that when they call in we can see who is calling. I tried using the Address Book module, but I can’t get my own number to associate with anything, so I’m not sure where else to go.

I’m sure its easy, but I’m just not seeing it (and Google is bringing up plenty of outgoing CallerID info, but I’m not seeing anything useful in my searches for incoming).

Have you setup a CID lookup source on the inbound route? You need to create a CID Lookup source (in the admin menu) for the internal phonebook. Then choose this on the inbound route under CID lookup source.