We’re having some problems with the voicemenu prompt system.
We have a recorded message set to listen for key press events which does work but only once the message is about 5 seconds in. Key presses before that are ignored or cause the message to replay.
If you wait 5 seconds then press a key it works correctly.
Has anyone come across this before?
Latest version of asterisk:
Asterisk/10.1.2
/etc/asterisk/extensions.conf
;!
;! Automatically generated configuration file
;! Filename: extensions.conf (/etc/asterisk/extensions.conf)
;! Generator: Manager
;! Creation Date: Fri Feb 10 18:18:33 2012
;!
; extensions.conf - the Asterisk dial plan
;
; Static extension configuration file, used by
; the pbx_config module. This is where you configure all your
; inbound and outbound calls in Asterisk.
;
; This configuration file is reloaded
; - With the "dialplan reload" command in the CLI
; - With the "reload" command (that reloads everything) in the CLI
;
; The "General" category is for certain variables.
;
[general]
static = yes
writeprotect = no
clearglobalvars = no
format = wav
serveremail =
attach = yes
mailcmd = /usr/sbin/sendmailmp3
[globals]
CONSOLE=DAHDI/1
TRUNK = DAHDI/G2 ; Trunk interface
TRUNKMSD = 1 ; MSD digits to strip (usually 1 or 0)
FEATURES =
DIALOPTIONS = kKTt
RINGTIME = 20
FOLLOWMEOPTIONS =
PAGING_HEADER = Intercom
trunk_1 = DAHDI/g1
trunk_2 = DAHDI/g2
trunk_3 = DAHDI/g3
trunk_4 = DAHDI/g4
group_1 = DAHDI/g1
group_2 = DAHDI/g2
group_3 = DAHDI/g3
group_4 = DAHDI/g4
timeinterval_Working-Hours = 09:00-17:30,mon-fri,*,*
timeinterval_OOHMorning = 00:01-08:59,mon-fri,*,*
timeinterval_OOHEvening = 17:31-23:59,mon-fri,*,*
timeinterval_Weekend = *,sat-sun,*,*
timeinterval_ALL = *,mon-sun,*,*
CID_trunk_1 =
CID_trunk_2 =
CID_trunk_3 =
CID_trunk_4 =
[ringgroups]
exten = 1401,1,Goto(ringroups-custom-2,s,1)
exten = 1400,1,Goto(ringroups-custom-1,s,1)
exten = 1403,1,Goto(ringroups-custom-4,s,1)
exten = 1402,1,Goto(ringroups-custom-3,s,1)
[voicemenus]
exten = 1998,1,Goto(voicemenu-custom-2,s,1)
exten = 1999,1,Goto(voicemenu-custom-3,s,1)
exten = 1998,1,Goto(voicemenu-custom-2,s,1)
exten = 1998,1,Goto(voicemenu-custom-2,s,1)
exten = 1999,1,Goto(voicemenu-custom-3,s,1)
exten = 1998,1,Goto(voicemenu-custom-2,s,1)
exten = 1998,1,Goto(voicemenu-custom-2,s,1)
exten = 1999,1,Goto(voicemenu-custom-3,s,1)
exten = 1998,1,Goto(voicemenu-custom-2,s,1)
[voicemailgroups]
[directory]
exten = 2500,1,Directory(default,default,ef)
[asterisk_guitools]
exten = executecommand,1,System(${command})
exten = executecommand,n,Hangup()
exten = record_vmenu,1,Answer
exten = record_vmenu,n,Playback(vm-intro)
exten = record_vmenu,n,Record(${var1},0,500,k)
exten = record_vmenu,n,Playback(vm-saved)
exten = record_vmenu,n,Playback(vm-goodbye)
exten = record_vmenu,n,Hangup
exten = play_file,1,Answer
exten = play_file,n,Playback(${var1})
exten = play_file,n,Hangup
[macro-local-callingrule-cid-0.1]
exten = s,1,Set(CALLERID(all)=${IF($[${LEN(${ARG4})} > 2]?${ARG4}:)})
exten = s,n,Goto(${ARG1},${ARG2},${ARG3})
[macro-trunkdial-failover-0.3]
exten = s,1,GotoIf($[${LEN(${FMCIDNUM})} > 6]?1-fmsetcid,1)
exten = s,n,GotoIf($[${LEN(${GLOBAL_OUTBOUNDCIDNAME})} > 1]?1-setgbobname,1)
exten = s,n,Set(CALLERID(num)=${IF($[${LEN(${CID_${CALLERID(num)}})} > 2]?${CID_${CALLERID(num)}}:)})
exten = s,n,Set(CALLERID(all)=${IF($[${LEN(${ARG5})} > 2]?${ARG5}:)})
exten = s,n,GotoIf($[${LEN(${CALLERID(num)})} > 6]?1-dial,1)
exten = s,n,Set(CALLERID(all)=${IF($[${LEN(${CID_${ARG3}})} > 6]?${CID_${ARG3}}:${GLOBAL_OUTBOUNDCID})})
exten = s,n,Set(CALLERID(all)=${IF($[${LEN(${ARG5})} > 2]?${ARG5}:)})
exten = s,n,Goto(1-dial,1)
exten = 1-setgbobname,1,Set(CALLERID(name)=${GLOBAL_OUTBOUNDCIDNAME})
exten = 1-setgbobname,n,Goto(s,3)
exten = 1-fmsetcid,1,Set(CALLERID(num)=${FMCIDNUM})
exten = 1-fmsetcid,n,Set(CALLERID(name)=${FMCIDNAME})
exten = 1-fmsetcid,n,Goto(s,4)
exten = 1-dial,1,Dial(${ARG1})
exten = 1-dial,n,Gotoif(${LEN(${ARG2})} > 0 ?1-${DIALSTATUS},1:1-out,1)
exten = 1-CHANUNAVAIL,1,Dial(${ARG2})
exten = 1-CHANUNAVAIL,n,Hangup()
exten = 1-CONGESTION,1,Dial(${ARG2})
exten = 1-CONGESTION,n,Hangup()
exten = 1-out,1,Hangup()
[DID_trunk_1]
include = parkedcalls
include = DID_trunk_1_timeinterval_ALL,${timeinterval_ALL}
include = DID_trunk_1_timeinterval_Weekend,${timeinterval_Weekend}
include = DID_trunk_1_timeinterval_OOHEvening,${timeinterval_OOHEvening}
include = DID_trunk_1_timeinterval_OOHMorning,${timeinterval_OOHMorning}
include = DID_trunk_1_timeinterval_Working-Hours,${timeinterval_Working-Hours}
include = DID_trunk_1_default
[DID_trunk_1_default]
[DID_trunk_2]
include = parkedcalls
include = DID_trunk_2_timeinterval_Weekend,${timeinterval_Weekend}
include = DID_trunk_2_timeinterval_OOHMorning,${timeinterval_OOHMorning}
include = DID_trunk_2_timeinterval_OOHEvening,${timeinterval_OOHEvening}
include = DID_trunk_2_timeinterval_Working-Hours,${timeinterval_Working-Hours}
include = DID_trunk_2_default
[DID_trunk_2_default]
[DID_trunk_3]
include = parkedcalls
include = DID_trunk_3_timeinterval_Weekend,${timeinterval_Weekend}
include = DID_trunk_3_timeinterval_OOHEvening,${timeinterval_OOHEvening}
include = DID_trunk_3_timeinterval_OOHMorning,${timeinterval_OOHMorning}
include = DID_trunk_3_timeinterval_Working-Hours,${timeinterval_Working-Hours}
include = DID_trunk_3_default
[DID_trunk_3_default]
[DID_trunk_4]
include = parkedcalls
include = DID_trunk_4_timeinterval_Weekend,${timeinterval_Weekend}
include = DID_trunk_4_timeinterval_OOHEvening,${timeinterval_OOHEvening}
include = DID_trunk_4_timeinterval_OOHMorning,${timeinterval_OOHMorning}
include = DID_trunk_4_timeinterval_Working-Hours,${timeinterval_Working-Hours}
include = DID_trunk_4_default
[DID_trunk_4_default]
[DID_trunk_1_timeinterval_Working-Hours]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-2,s,1)
[DID_trunk_2_timeinterval_Working-Hours]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-2,s,1)
[DID_trunk_3_timeinterval_Working-Hours]
[DID_trunk_4_timeinterval_Working-Hours]
[ringroups-custom-2]
exten = s,1,NoOp(gr1)
exten = s,n,Dial(DAHDI/6&DAHDI/5,30,${DIALOPTIONS}i)
exten = s,n,Goto(voicemenu-custom-2,s,1)
[ringroups-custom-1]
exten = s,1,NoOp(gr0)
exten = s,n,Dial(DAHDI/5&DAHDI/6&DAHDI/7&DAHDI/8,30,${DIALOPTIONS}i)
exten = s,n,Goto(voicemenu-custom-2,s,1)
[ringroups-custom-4]
exten = s,1,NoOp(gr3)
exten = s,n,Dial(DAHDI/6,30,${DIALOPTIONS}i)
exten = s,n,Dial(DAHDI/5,30,${DIALOPTIONS}i)
exten = s,n,Goto(voicemenu-custom-2,s,1)
[ringroups-custom-3]
exten = s,1,NoOp(gr2)
exten = s,n,Dial(DAHDI/5,30,${DIALOPTIONS}i)
exten = s,n,Dial(DAHDI/6,30,${DIALOPTIONS}i)
exten = s,n,Goto(voicemenu-custom-2,s,1)
[macro-stdexten]
exten = s,1,Set(__DYNAMIC_FEATURES=${FEATURES})
exten = s,2,Set(ORIG_ARG1=${ARG1})
exten = s,3,GotoIf($["${FOLLOWME_${ARG1}}" = "1"]?6:4)
exten = s,4,Dial(${ARG2},${RINGTIME},${DIALOPTIONS})
exten = s,5,Goto(s-${DIALSTATUS},1)
exten = s,6,Macro(stdexten-followme,${ARG1},${ARG2})
exten = s-NOANSWER,1,Voicemail(${ORIG_ARG1},u)
exten = s-NOANSWER,2,Goto(default,s,1)
exten = s-BUSY,1,Voicemail(${ORIG_ARG1},b)
exten = s-BUSY,2,Goto(default,s,1)
exten = _s-.,1,Goto(s-NOANSWER,1)
exten = a,1,VoicemailMain(${ORIG_ARG1})
[DID_trunk_1_timeinterval_OOHMorning]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-5,s,1)
[DID_trunk_2_timeinterval_OOHEvening]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-5,s,1)
[DID_trunk_1_timeinterval_OOHEvening]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-5,s,1)
[DID_trunk_2_timeinterval_OOHMorning]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-5,s,1)
[DID_trunk_3_timeinterval_OOHMorning]
[DID_trunk_3_timeinterval_OOHEvening]
[DID_trunk_4_timeinterval_OOHMorning]
[DID_trunk_4_timeinterval_OOHEvening]
[DID_trunk_1_timeinterval_Weekend]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-5,s,1)
[DID_trunk_2_timeinterval_Weekend]
exten = s,1,ExecIf($[ "${CALLERID(num)}"="" ]?Set(CALLERID(all)=unknown <0000000>))
exten = s,2,Goto(voicemenu-custom-5,s,1)
[DID_trunk_3_timeinterval_Weekend]
[DID_trunk_4_timeinterval_Weekend]
[DID_trunk_1_timeinterval_ALL]
[DLPN_DialPlan1]
include = CallingRule_999
include = CallingRule_Freephone0500
include = CallingRule_Freephone0800-10
include = CallingRule_Freephone0800-11
include = CallingRule_UK01
include = CallingRule_UK02
include = CallingRule_Local
include = CallingRule_Mobiles
include = default
include = parkedcalls
include = conferences
include = ringgroups
include = voicemenus
include = queues
include = voicemailgroups
include = directory
include = pagegroups
include = page_an_extension
[CallingRule_Mobiles]
exten = _07XXXXXXXXX,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[CallingRule_999]
exten = _999,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[CallingRule_Freephone0500]
exten = _05XXXXXXXX,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[CallingRule_Freephone0800-11]
exten = _08XXXXXXXXX,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[CallingRule_Freephone0800-10]
exten = _08XXXXXXXX,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[CallingRule_UK01]
exten = _01XXXXXXXXX,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[CallingRule_UK02]
exten = _02XXXXXXXXX,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[CallingRule_Local]
exten = _[5-9]XXXXX,1,Macro(trunkdial-failover-0.3,${group_1}/9${EXTEN:0},${group_2}/9${EXTEN:0},trunk_2,trunk_1)
[default]
exten = _#1XXX,1,Set(MBOX=${EXTEN:1}@default)
exten = _#1XXX,n,VoiceMail(${MBOX})
exten = a,1,VoicemailMain(${MBOX})
exten = 2001,1,VoiceMailMain(${CALLERID(num)}@default)
[voicemenu-custom-1]
exten = s,1,NoOp(Christmas)
exten = s,2,Background(Christmas)
[incoming]; I assume that incoming call are routed to the incoming context.
exten => s,1,Verbose(Incoming call from BT line -- CallerID=${CALLERID}) ; add a debug line with the received CID on asterisk console
exten => s,n,Dial(DAHDI/1,90,190,o) ;dial DECT base via analog interface the "o" flag push the CID as received
[voicemenu-custom-5]
include = default
exten = s,1,NoOp(ooh)
exten = s,2,Background(ooh)
exten = s,3,WaitExten(30)
exten = s,4,Hangup()
exten = 0,1,Goto(voicemenu-custom-5,s,1)
exten = 1,1,Goto(voicemenu-custom-5,s,1)
exten = 2,1,Goto(voicemenu-custom-5,s,1)
exten = 3,1,Goto(voicemenu-custom-5,s,1)
exten = 4,1,Goto(voicemenu-custom-5,s,1)
exten = 5,1,Goto(voicemenu-custom-5,s,1)
exten = 6,1,Goto(voicemenu-custom-5,s,1)
exten = 7,1,Goto(voicemenu-custom-5,s,1)
exten = 8,1,Goto(voicemenu-custom-5,s,1)
exten = 9,1,Goto(voicemenu-custom-5,s,1)
exten = *,1,Goto(voicemenu-custom-5,s,1)
exten = #,1,Goto(voicemenu-custom-5,s,1)
exten = t,1,Goto(voicemenu-custom-5,s,1)
exten = i,1,Goto(voicemenu-custom-5,s,1)
[voicemenu-custom-3]
include = default
exten = s,1,NoOp(noanswer)
exten = s,2,Playback(noanswer)
exten = s,3,Background(mainmenu)
exten = s,4,Goto(ringroups-custom-1,s,1)
exten = s,5,Hangup()
exten = 0,1,Goto(voicemenu-custom-2,s,1)
exten = 1,1,Goto(ringroups-custom-2,s,1)
exten = 2,1,Goto(ringroups-custom-3,s,1)
exten = 3,1,Goto(ringroups-custom-4,s,1)
exten = 4,1,Goto(voicemenu-custom-2,s,1)
exten = 5,1,Goto(voicemenu-custom-2,s,1)
exten = 6,1,Goto(voicemenu-custom-2,s,1)
exten = 7,1,Goto(voicemenu-custom-2,s,1)
exten = 8,1,Goto(voicemenu-custom-2,s,1)
exten = 9,1,Goto(voicemenu-custom-2,s,1)
exten = *,1,Voicemail(1001,u)
exten = #,1,Goto(default,1001,1)
exten = t,1,Goto(voicemenu-custom-2,s,1)
exten = i,1,Goto(voicemenu-custom-2,s,1)
[voicemenu-custom-2]
include = default
exten = s,1,NoOp(mainmenu)
exten = s,2,Background(mainmenu)
exten = s,3,WaitExten(15)
exten = s,4,Background(mainmenu)
exten = s,5,WaitExten(15)
exten = s,6,HangUp()
exten = 0,1,Goto(voicemenu-custom-2,s,1)
exten = 1,1,Goto(ringroups-custom-2,s,1)
exten = 2,1,Goto(ringroups-custom-3,s,1)
exten = 3,1,Goto(ringroups-custom-4,s,1)
exten = 4,1,Goto(voicemenu-custom-2,s,1)
exten = 5,1,Goto(voicemenu-custom-2,s,1)
exten = 6,1,Goto(voicemenu-custom-2,s,1)
exten = 7,1,Goto(voicemenu-custom-2,s,1)
exten = 8,1,Goto(voicemenu-custom-2,s,1)
exten = 9,1,Goto(voicemenu-custom-2,s,1)
exten = *,1,Voicemail(1001,u)
exten = #,1,Goto(default,1001,1)
exten = t,1,Goto(voicemenu-custom-2,s,1)
exten = i,1,Goto(voicemenu-custom-2,s,1)/etc/asterisk/chan_dahdi.conf
;
; DAHDI Telephony Configuration file
;
; You need to restart Asterisk to re-configure the DAHDI channel
; CLI> module reload chan_dahdi.so
; will reload the configuration file, but not all configuration options
; are re-configured during a reload (signalling, as well as PRI and
; SS7-related settings cannot be changed on a reload).
;
; This file documents many configuration variables. Normally unless you know
; what a variable means or that it should be changed, there's no reason to
; un-comment those lines.
;
; Examples below that are commented out (those lines that begin with a ';' but
; no space afterwards) typically show a value that is not the default value,
; but would make sense under certain circumstances. The default values are
; usually sane. Thus you should typically not touch them unless you know what
; they mean or you know you should change them.
[channels]
progzone=uk
signalling=fxs_ks
callerid=asreceived
cidsignalling=v23
cidstart=polarity
sendcalleridafter=2
answeronpolarityswitch=no
relaxdtmf=yes
hidecallerid=no
usecallerid=yes
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
group=1
callgroup=1
pickupgroup=1
;busydetect=yes
;busycount=3
;busypattern=250,250
immediate=yes;/etc/dahdi/system.conf
fxsks = 1,2,3,4
fxoks = 5,6,7,8
loadzone = uk
defaultzone = uk