I’ve recently updated my live system to 18.104.22.168-2 and noticed my voicemail will not play in the user portal. The field just expands and is empty. I tried different computers and the same thing. I also tired download the message and it redirects me to ‘404 file not found’. When I try the ‘play message at:’ link my phone rings but I hear nothing until ‘Goodbye’.
My messages play fine via *97 and downloading from “/var/spool/asterisk/voicemail/default/” so I don’t know what else to check. I found this older thread User Portal Voicemail Will Not Play But their solution was already active in my version.
I thought I’d try to setup a new virtual machine to see if it’s the same and it behaves the same way with ver 22.214.171.124-2 but works with 126.96.36.199. I don’t think I’m ready to update my live system to 2.10 any ideas on how to fix this?