Voicemail "Work Folder" Not on "User Portal" folder List

General Help
1

Hello!
We just noticed that on the voicemail system, the voice prompts indicate that, after listening to a voicemail, you can press ‘9’ to move the message to another folder, then press ‘2’ for the “Work Folder” option.

Then if you go on the web GUI “User Portal”, and look at the folders, you only get:
-Inbox
-Old
-Urgent

Also, on the web gui user portal, if you want to move a message to another folder, the options are:
-Family
-Friends
-Old
-Urgent

So how do you access the Work Folder from the web gui?

Thanks for your help.

2

Hi, anybody knows anything about this issue? Thanks.

3

Looks like folder names are hard coded in /var/www/html/recordings/includes/main.conf.php at line 151. Try adding what you want in there maybe?