Voicemail Transcription with IBM Service and that script

[kristiandg]

In reference to this thread:

Voicemail transcription services

We are seriously considering FreePBX as we are looking to upgrade from a Nortel system. The one feature that everyone wants is voicemail to email or text transcription. The only options I can find are some scripts that work with Google or IBM. I would much rather pay someone to handle this part of the package - are there reasonably priced automated transcription services available to do this for me? Thanks.

I was going to try to set this up. I did activate the new voicemail script (as it’s showing in the email the “transcribed text” section, but I’m having trouble getting it to connect to IBM in the first place. It seems they may be using service accounts instead of a login/pass (which L/P is what the script is geared for).

Anyone have familiarity with doing the tie-in with this script to the IBM service? It did create some default service credentials, but again, they’re more token-like, not Login/Pass based. The downloadable JSON file says it has an API Key and Secret (though I can’t find the “secret” within the file, only the API key) - FIgured the Key was the login and Secret was the password… I’m a little stuck…

Here’s an example output from a JSON credential (I’ve already deleted the credential and edited some of what was in the example below so it’s not valid), but if anyone knows what elements I’d extract to place in the Username/Password fields of the script, that would be greatly appreciated:

{
  "apikey": "Q507dlsfDGVFNiRrgTkl7cZR2VGalOCkLQhfVtLQ8H2c",
  "iam_apikey_description": "Auto generated apikey during resource-key operation for Instance - crn:v1:bluemix:public:speech-to-text:us-east:a/4107aa09a77e4266a49128857817c305:f00755dd-a49a-48e6-800c-cd0d1a2c0591::",
  "iam_apikey_name": "auto-generated-apikey-fda2b702-f25d-4c8e-99a7-6feb808edc34",
  "iam_role_crn": "crn:v1:bluemix:public:iam::::serviceRole:Manager",
  "iam_serviceid_crn": "crn:v1:bluemix:public:iam-identity::a/4107aa09a77e4266a49128857817c305::serviceid:ServiceId-dddd91a6-650a-4739-8d17-56685b24763c",
  "url": "https://gateway-wdc.watsonplatform.net/speech-to-text/api"
}