Voicemail to email, no attachment

Hi everyone,

i´m running freepbx 12.0.76.4.

I´ve configured the voicemail on my extensions, and works great.

Also i receive notofications by email of backups and upgrade with file attachment.

But it´s impossible to receive Voicemail to Email with the audio file attached.

Here is my voicemail.conf:

[general]
#include vm_general.inc
#include vm_email.inc
emailsubject=Nuevo Voicemail
envelope=yes
forcegreetings=no
forcename=yes
moveheard=no
nextaftercmd=no
operator=yes
pbxskip=yes
review=no
saycid=yes
sayduration=yes
searchcontexts=no
sendvoicemail=yes
tempgreetwarn=yes
usedirectory=yes
maxsecs=60
maxsilence=10
pagerfromstring=Voicemail
pagersubject=Nuevo VM
serveremail=Voicemail
fromstring=VM
attach=yes
emailonly=no

[default]

8004 => 1234,Pep,[email protected],language=es|maxmsg=10|maxsecs=60|moveheard=no|sayduration=no|sendvoicemail=yes|vmcontext=default|volgain=2|attach=yes|saycid=no|envelope=no|delete=no

Is there any log to see why it´s not attaching voicemail?

I´ve been looking for /var/log/maillog but seems right

Thanks in advance

Did you ever find the problem? I have one user who has this issue, although things are working normally for all other users.

Hi nextyoyoma,

it´s about the release of asterisk or version of Freepbx.

If you run for example freepbx 13 the problem dissapear. After being around this problem several weeks, the best option it´s to install new versions o try to upgrade to see if it works.