I have an extension I’d like to monitor via the BLF button for voicemails. I have hints enabled in Advanced Settings and the blf button has the format *985055 to monitor extension 5055.
From what I read, this is the correct way to set this up, but its not working. On our Yealinks, the BLF stays green regardless of voicemail status. Any ideas on how to troubleshoot this or workarounds? I guess I just need VM notification for other extensions, so any method will work. I believe you can make the VM light on the phone go off for other extensions, but I haven’t looked at this yet. Fixing the BLF light would be the most convenient as its nice to have a button that dials VM and lights up when it has a VM. Thanks.