After switching to FPBX 2.11/AST 11.10 from 2.10/1.8, my users are complaining about the timing on their voicemails (end of the world, I know).
Before, when we dialed into the voicemail, the vm-youhave file played immediately with no vm-login (or at least seemed that way). Now, it plays the “vm-login” announcement followed by a 7 second delay before the “vm-youhave”. I tried to replace the “vm-login” file with a very short silence, but that only resulted in 10 seconds of silence before the “vm-youhave” and users thought their voicemail was broken.
Is there something that can be changed to skip the intro?
I have disabled the VMX Locator for the mailbox and still have the problem.
-- Executing [100@from-internal:5] Set("SIP/411-00000619", "VMBOXEXISTSSTATUS=?SUCCESS:FAILED)}") in new stack
-- Executing [100@from-internal:6] GotoIf("SIP/411-00000619", "0?mbexist") in new stack
-- Executing [100@from-internal:7] VoiceMailMain("SIP/411-00000619", "") in new stack
-- <SIP/411-00000619> Playing 'vm-login.ulaw' (language 'en')
**** THIS IS WHERE THE ~7s DELAY HAPPENS ****
-- <SIP/411-00000619> Playing 'vm-youhave.ulaw' (language 'en')
-- <SIP/411-00000619> Playing 'vm-no.ulaw' (language 'en')
-- <SIP/411-00000619> Playing 'vm-messages.ulaw' (language 'en')