OS: FreePBX 16
We are using VMNotify (Commercial, Sangoma) and it’s working fine, as intended.
In standard fashion, the sequence of the module is this
- Initial Greeting (we custom this)
- Asterisk Girl Says Mailbox Number (EXT #)
- Press 1 to Accept, 2 to Decline (we custom this message)
- Plays Voicemail (assuming you hit 1)
- Press 1 to Accept, 2 to Decline
That’s the basic sequence. What I want to do is REMOVE step 2. Don’t say the extension number… I want it removed/disabled because it’s unnecessary and confuses some people, esp. when we do an on-call rountine where the target number changes often between various people. In step #1 (initial greeting), we custom say what it’s for anyway… don’t need a mailbox number shouted at them.
I can’t find a setting/option to remove it. Any ideas? We can add this ability please?
Thanks! - Russ