Voicemail notification

Is there a way to modify the contents of the voicemail email notification?

In the email body of the message if the CID is determined then a name is displayed rather than a phone number. It would be much more useful to have both displayed or at the very least the phone number. It usually does me no good if I have no idea what number called as that is usually a number I can use to call somebody back if they weren’t smart enough to leave a phone number in the voicemail.

Currently the body of the email looks something like this:

“Just wanted to let you know you were just left a 0:09 long message (number 1) in mailbox 100 from …”

Check Settings|Voicemail Admin|Settings. You can change the body of the email there.

Don’t waste time, use it constructively and learn on the way, google is your friend here, first hit:-


Are there more details to what is required there. Right now there are a million fields that can be set. The EmailBody field is currently empty. There is no help on that page to let me know what the variables might be that can be used etc. If the current template was there I could experiment and maybe guess as to what is needed but as it is now it would be a waste of time to play around with it.

A search on “asterisk voicemail variables” yields tons of documentation. Here is a useful one.


Here is what is in my stock install of FreePBX Distro 5.211.65-11

${VM_NAME},\n\nThere is a new voicemail in mailbox ${VM_MAILBOX}:\n\n\tFrom:\t${VM_CALLERID}\n\tLength:\t${VM_DUR} seconds\n\tDate:\t${VM_DATE}\n\nDial *98 to access your voicemail by phone.\nVisit http://AMPWEBADDRESS/recordings/index.php to check your voicemail with a web browser.\n

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Hey guys, thanks for the great links. My bad, I guess I should have actually tried a Google search first but I came here thinking I was missing something obvious.