"Voicemail" no longer listed in destinations

General Help
1

Today I went to make some adjustments to a Ring Group and Announcement. When I went to select Voicemail from the Destinations list it was missing. The list as 18 entries, but the last one is Users, not Voicemail.

I compared all the installed modules against the other FreePBX installs I managed and they all seem to be the same. I also compared the VoiceMail Admin settings.

I’ve checked this page …
http://www.freepbx.org/support/documentation/module-documentation/destinations
… and we certainly have the Voicemail module installed.

I did update to this version of the FreePBX distro yesterday
4.211.64-6
and have upgraded all FreePBX modules we are using on this and my other systems that do not have the problem.

I’ve looked in the freepbx.log and the only error I see is this message:
[2013-Aug-10 11:04:52] [ERROR] (bin/retrieve_conf:632) - [NOTIFICATION]-[retrieve_conf]-[BADDEST] - There are 1 bad destinations

Any ideas?

Thank you - Richard

2

I have a recently built 4.211.64-5 system and voicemail is missing from Ring Groups. It is also missing on Call Flow Control and Inbound Routes.

I did a bit of testing and the voice mail option does not appear until you have at least 1 extension setup with voice mail.

3

Alan,
That was exactly the issue! Somehow voicemail was disabled for the extension - I now it was working last week.
Anyway, thanks again!