[2013-11-09 21:44:27] WARNING[1807] app.c: Failed to lock path ‘/var/spool/asterisk/voicemail/default/201/Urgent’: File exists
[2013-11-09 21:44:27] WARNING[1807] app_voicemail.c: Could not open mailbox 201
if I look in that directory it has:
[root@pbx Urgent]# ls -lah
total 8.0K
drwxrwx— 2 asterisk asterisk 4.0K Nov 9 21:48 .
drwxrwx— 15 asterisk asterisk 4.0K Oct 14 13:33 …
-rw-rw---- 2 asterisk asterisk 0 Nov 5 20:23 .lock
-rw-rw---- 2 asterisk asterisk 0 Nov 5 20:23 .lock-634307e2
Am I correct in assuming I can just delete the “.lock” files?
it’s a straight up freePBX_distro install for mine.
The only funky thing i did was create softlinks for the vm so that multiple deskphones (digium d40) would have their vm indicator light up for a single mailbox. In other words, a ringroup consisting of ex: 201, 202, 203 dumps to the vm of 201 if nobody answers. With the soft links all three desk phones light up and can view the vm of box 201.
FreePBX distro, usual updates, etc. Nothing special that I remember, I think some update in the last few months started the problem and we have enabled more people (business changes/growth) with voicemail so I notice it more often.
People check the voicemail through their IP phones.
I believe you are correct as I was able to fix this with a permission’s change on the vm directories. Don’t remember what exactly I set it to but I haven’t seen the issue since.