Voicemail checking

Hello I am trying to check a voicemail I left on an ext to test but when I try to dial the feature code *97 I get this call cannot be completed as dialed please check the number and dial again?
I do not have a provider yet, I just want to get all internal functions working before going with a provider.

Logs , always logs, no logs, no guesses.

[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/1200-00000032”, “1?theend”) in new stack
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/1200-00000032”, “0?Set(CDR(recordingfile)=)”) in new stack
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx.c: Executing [[email protected]:4] NoOp(“SIP/1200-00000032”, " montior file= ") in new stack
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/1200-00000032”, “1?skipagi”) in new stack
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx.c: Executing [[email protected]:7] Hangup(“SIP/1200-00000032”, “”) in new stack
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘SIP/1200-00000032’ in macro ‘hangupcall’
[2020-08-01 22:20:34] VERBOSE[17948][C-00000052] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1200-00000032’
[2020-08-01 22:20:36] VERBOSE[1254][C-00000053] netsock2.c: Using SIP RTP TOS bits 184
[2020-08-01 22:20:36] VERBOSE[1254][C-00000053] netsock2.c: Using SIP RTP CoS mark 5
[2020-08-01 22:20:38] VERBOSE[1254][C-00000054] netsock2.c: Using SIP RTP TOS bits 184
[2020-08-01 22:20:38] VERBOSE[1254][C-00000054] netsock2.c: Using SIP RTP CoS mark 5
[2020-08-01 22:20:38] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:1] ResetCDR(“SIP/1200-00000033”, “”) in new stack
[2020-08-01 22:20:38] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:2] NoCDR(“SIP/1200-00000033”, “”) in new stack
[2020-08-01 22:20:38] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:3] Progress(“SIP/1200-00000033”, “”) in new stack
[2020-08-01 22:20:38] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:4] Wait(“SIP/1200-00000033”, “1”) in new stack
[2020-08-01 22:20:39] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:5] Playback(“SIP/1200-00000033”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
[2020-08-01 22:20:39] VERBOSE[17950][C-00000054] file.c: <SIP/1200-00000033> Playing ‘silence/1.ulaw’ (language ‘en’)
[2020-08-01 22:20:40] VERBOSE[17950][C-00000054] file.c: <SIP/1200-00000033> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] file.c: <SIP/1200-00000033> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:1] Macro(“SIP/1200-00000033”, “hangupcall”) in new stack
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/1200-00000033”, “1?theend”) in new stack
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/1200-00000033”, “0?Set(CDR(recordingfile)=)”) in new stack
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:4] NoOp(“SIP/1200-00000033”, " montior file= ") in new stack
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/1200-00000033”, “1?skipagi”) in new stack
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx.c: Executing [[email protected]:7] Hangup(“SIP/1200-00000033”, “”) in new stack
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘SIP/1200-00000033’ in macro ‘hangupcall’
[2020-08-01 22:20:41] VERBOSE[17950][C-00000054] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1200-00000033’
[2020-08-01 22:20:42] VERBOSE[1254][C-00000055] netsock2.c: Using SIP RTP TOS bits 184
[2020-08-01 22:20:42] VERBOSE[1254][C-00000055] netsock2.c: Using SIP RTP CoS mark 5
[2020-08-01 22:20:46] VERBOSE[1254][C-00000056] netsock2.c: Using SIP RTP TOS bits 184
[2020-08-01 22:20:46] VERBOSE[1254][C-00000056] netsock2.c: Using SIP RTP CoS mark 5
[2020-08-01 22:20:46] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:1] ResetCDR(“SIP/1200-00000034”, “”) in new stack
[2020-08-01 22:20:46] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:2] NoCDR(“SIP/1200-00000034”, “”) in new stack
[2020-08-01 22:20:46] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:3] Progress(“SIP/1200-00000034”, “”) in new stack
[2020-08-01 22:20:46] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:4] Wait(“SIP/1200-00000034”, “1”) in new stack
[2020-08-01 22:20:47] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:5] Playback(“SIP/1200-00000034”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
[2020-08-01 22:20:47] VERBOSE[17951][C-00000056] file.c: <SIP/1200-00000034> Playing ‘silence/1.ulaw’ (language ‘en’)
[2020-08-01 22:20:48] VERBOSE[17951][C-00000056] file.c: <SIP/1200-00000034> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] file.c: <SIP/1200-00000034> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:1] Macro(“SIP/1200-00000034”, “hangupcall”) in new stack
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/1200-00000034”, “1?theend”) in new stack
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/1200-00000034”, “0?Set(CDR(recordingfile)=)”) in new stack
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:4] NoOp(“SIP/1200-00000034”, " montior file= “) in new stack
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/1200-00000034”, “1?skipagi”) in new stack
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx.c: Executing [[email protected]:7] Hangup(“SIP/1200-00000034”, “”) in new stack
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘SIP/1200-00000034’ in macro ‘hangupcall’
[2020-08-01 22:20:49] VERBOSE[17951][C-00000056] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1200-00000034’
[2020-08-01 22:20:50] VERBOSE[1254][C-00000057] netsock2.c: Using SIP RTP TOS bits 184
[2020-08-01 22:20:50] VERBOSE[1254][C-00000057] netsock2.c: Using SIP RTP CoS mark 5
[2020-08-01 22:20:53] VERBOSE[1254][C-00000058] netsock2.c: Using SIP RTP TOS bits 184
[2020-08-01 22:20:53] VERBOSE[1254][C-00000058] netsock2.c: Using SIP RTP CoS mark 5
[2020-08-01 22:20:53] VERBOSE[17952][C-00000058] pbx.c: Executing [99[email protected]:1] ResetCDR(“SIP/1200-00000035”, “”) in new stack
[2020-08-01 22:20:53] VERBOSE[17952][C-00000058] pbx.c: Executing [99
[email protected]:2] NoCDR(“SIP/1200-00000035”, “”) in new stack
[2020-08-01 22:20:53] VERBOSE[17952][C-00000058] pbx.c: Executing [99[email protected]:3] Progress(“SIP/1200-00000035”, “”) in new stack
[2020-08-01 22:20:53] VERBOSE[17952][C-00000058] pbx.c: Executing [99
[email protected]:4] Wait(“SIP/1200-00000035”, “1”) in new stack
[2020-08-01 22:20:54] VERBOSE[17952][C-00000058] pbx.c: Executing [99*[email protected]:5] Playback(“SIP/1200-00000035”, “silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer”) in new stack
[2020-08-01 22:20:54] VERBOSE[17952][C-00000058] file.c: <SIP/1200-00000035> Playing ‘silence/1.ulaw’ (language ‘en’)
[2020-08-01 22:20:55] VERBOSE[17952][C-00000058] file.c: <SIP/1200-00000035> Playing ‘cannot-complete-as-dialed.ulaw’ (language ‘en’)
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] file.c: <SIP/1200-00000035> Playing ‘check-number-dial-again.ulaw’ (language ‘en’)
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx.c: Executing [[email protected]:1] Macro(“SIP/1200-00000035”, “hangupcall”) in new stack
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/1200-00000035”, “1?theend”) in new stack
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/1200-00000035”, “0?Set(CDR(recordingfile)=)”) in new stack
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx.c: Executing [[email protected]:4] NoOp(“SIP/1200-00000035”, " montior file= “) in new stack
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/1200-00000035”, “1?skipagi”) in new stack
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx_builtins.c: Goto (macro-hangupcall,s,7)
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx.c: Executing [[email protected]:7] Hangup(“SIP/1200-00000035”, “”) in new stack
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] app_macro.c: Spawn extension (macro-hangupcall, s, 7) exited non-zero on ‘SIP/1200-00000035’ in macro ‘hangupcall’
[2020-08-01 22:20:57] VERBOSE[17952][C-00000058] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/1200-00000035’
[2020-08-01 22:20:59] NOTICE[29383] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘“1201” sip:[email protected]’ failed for ‘192.168.1.220:5160’ (callid: [email protected]) - No matching endpoint found
[2020-08-01 22:20:59] NOTICE[29383] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘“1201” sip:[email protected]’ failed for ‘192.168.1.220:5160’ (callid: [email protected]) - No matching endpoint found
[2020-08-01 22:20:59] NOTICE[29383] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘“1201” sip:[email protected]’ failed for ‘192.168.1.220:5160’ (callid: [email protected]) - Failed to authenticate
[2020-08-01 22:21:16] VERBOSE[1175] asterisk.c: Remote UNIX connection
[2020-08-01 22:21:16] VERBOSE[18049] asterisk.c: Remote UNIX connection disconnected
[2020-08-01 22:21:16] VERBOSE[1175] asterisk.c: Remote UNIX connection
[2020-08-01 22:21:16] VERBOSE[18058] asterisk.c: Remote UNIX connection disconnected
[2020-08-01 22:21:16] VERBOSE[1175] asterisk.c: Remote UNIX connection
[2020-08-01 22:21:16] VERBOSE[18061] asterisk.c: Remote UNIX connection disconnected
[2020-08-01 22:21:16] VERBOSE[1175] asterisk.c: Remote UNIX connection
[2020-08-01 22:21:16] VERBOSE[18064] asterisk.c: Remote UNIX connection disconnected
[2020-08-01 22:21:18] VERBOSE[1175] asterisk.c: Remote UNIX connection
[2020-08-01 22:21:18] VERBOSE[18149] loader.c: Reloading module ‘res_odbc.so’ (ODBC resource)
[2020-08-01 22:21:18] NOTICE[18149] res_odbc.c: Registered ODBC class ‘asteriskcdrdb’ dsn->[MySQL-asteriskcdrdb]
[2020-08-01 22:21:18] VERBOSE[18149] loader.c: Reloading module ‘extconfig’ (Configuration)
[2020-08-01 22:21:18] VERBOSE[18149] loader.c: Reloading module ‘res_config_odbc.so’ (Realtime ODBC configuration)
[2020-08-01 22:21:18] VERBOSE[18149] loader.c: Reloading module ‘cdr’ (CDR Engine)
[2020-08-01 22:21:18] NOTICE[18149] cdr.c: CDR simple logging enabled.
[2020-08-01 22:21:18] VERBOSE[18149] loader.c: Reloading module ‘cdr_adaptive_odbc.so’ (Adaptive ODBC CDR backend)
[2020-08-01 22:21:18] VERBOSE[18149] cdr_adaptive_odbc.c: Found adaptive CDR table [email protected]
[2020-08-01 22:21:18] VERBOSE[18149] cdr_adaptive_odbc.c: Found alias start for column calldate in [email protected]
[2020-08-01 22:21:18] VERBOSE[18149] loader.c: Reloading module ‘pbx_config.so’ (Text Extension Configuration)
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘MIXMON_BEEP’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘MONITOR_REC_OPTION’ to ‘b’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘QUEDEVSTATE’ to ‘TRUE’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘OPERATOR_XTN’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VM_DDTYPE’ to ‘u’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VM_GAIN’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VM_OPTS’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_LOOPS’ to ‘1’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_OPTS_DOVM’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_OPTS_LOOP’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_REPEAT’ to ‘1’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_TIMEOUT’ to ‘2’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘DYNAMIC_FEATURES’ to ‘apprecord’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘INTERCOMCODE’ to ‘*80’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTETCDIR’ to ‘/etc/asterisk’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTMODDIR’ to ‘/usr/lib/asterisk/modules’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTVARLIBDIR’ to ‘/var/lib/asterisk’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTAGIDIR’ to ‘/var/lib/asterisk/agi-bin’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTSPOOLDIR’ to ‘/var/spool/asterisk’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTRUNDIR’ to ‘/var/run/asterisk’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTLOGDIR’ to ‘/var/log/asterisk’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘CWINUSEBUSY’ to ‘1’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPMGRUSER’ to ‘admin’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPMGRPASS’ to ‘436d568f4798acc79cacd55959cd8911’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTMANAGERHOST’ to ‘localhost’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPDBENGINE’ to ‘mysql’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPDBHOST’ to ‘localhost’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPDBNAME’ to ‘asterisk’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPDBUSER’ to ‘freepbxuser’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPDBPASS’ to ‘492771210fa3a3dc478adeb9403615e9’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘AMPBIN’ to ‘/var/lib/asterisk/bin’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_CONTEXT’ to ‘from-internal’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_PRI’ to ‘1’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_TIMEDEST_CONTEXT’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_TIMEDEST_EXT’ to ‘dovm’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_TIMEDEST_PRI’ to ‘1’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_LOOPDEST_CONTEXT’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_LOOPDEST_EXT’ to ‘dovm’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘VMX_LOOPDEST_PRI’ to ‘1’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘MIXMON_DIR’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘MIXMON_POST’ to ‘’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘DIAL_OPTIONS’ to ‘HhTtr’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘TRUNK_OPTIONS’ to ‘T’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘TRUNK_RING_TIMER’ to ‘300’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘MIXMON_FORMAT’ to ‘wav’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘REC_POLICY’ to ‘caller’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘RINGTIMER_DEFAULT’ to ‘15’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘TRANSFER_CONTEXT’ to ‘from-internal-xfer’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTVERSION’ to ‘16.6.1’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ASTCHANDAHDI’ to ‘0’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘NULL’ to '””’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘SIPLANG’ to ‘en’
[2020-08-01 22:21:18] VERBOSE[18149] pbx_variables.c: Setting global variable ‘ALLOW_SIP_ANON’ to ‘no’
[2020-08-01 22:21:18] VERBOSE[18149] pbx.c: Time to scan old dialplan and merge leftovers back into the new: 0.001834 sec
[2020-08-01 22:21:18] VERBOSE[18149] pbx.c: Time to restore hints and swap in new dialplan: 0.000050 sec
[2020-08-01 22:21:18] VERBOSE[18149] pbx.c: Time to delete the old dialplan: 0.002617 sec
[2020-08-01 22:21:18] VERBOSE[18149] pbx.c: Total time merge_contexts_delete: 0.004501 sec

Logs with *97 in them far more useful :slight_smile:

The wiki has a section on providing good debug material

(At least if you using FreePBX, are you ?)

Yes using FreePBX where do I find the logs that would have the *97 info in it?

They will be in /var/log/asterisk/full timestamped at almost exactly the time you pressed those keys

It appears that your device didn’t pass the * and Asterisk found no valid destination for 97.

Sorry I dont know what that means, could you please explain?

Your log shows a call to 97, not *97. I am guessing that the dial plan in your IP phone, ATA, softphone, app or other SIP device is modifying the number sent to Asterisk.

Do you have another kind of device to try?

Otherwise, post details and maybe someone here knows about it.

Got it after thinking about what you said Stewart1 I realized I was pressing *97 with the phone off the hook and pressing dial. I pressed *97 before taking off the hook and then picked up handset it called automatically without me having to press dial or i can press dial for it to call then pick up handset. Thanks for the tip!

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