Voicemail calls Sangoma Connect

[jtreible (James T.)]

We have P330 phones and our PBX is running on Asterisk 16.0.21.18 system version 12.7.8-2208-2.sng7.

We have about 6 people using Sangoma Connect.

Everyone with a Sangoma Connect softphone app cannot listen to their voicemail on their P330.

This happened last week randomly and I am not sure if it is due to an update or a stray setting or a bug.

Full details of what happens:

User presses the “Envelope” voicemail button on the P330. It opens the visual voicemal screen on the desk phone. We select a voicemail to listen to and press play. The sangoma connect app rings as a call coming from “Voicemail” on the extension instead of playing over the speaker on the P330.

Anyone know how to fix this? I have reached out so Sangoma Support but have not heard back yet.

[jtreible (James T.)]

Also, I have tried rolling back the Sangoma Connect App update on the PBX and this has not solved the issue.

[lgaetz (Lorne Gaetz)]

Marked as resolved now with module versions
endpoint 15.0.52.6 & 16.0.69.7
restapps 15.0.38.4 & 16.0.32.4
voicemail 15.0.27 & 16.0.46

These module versions are still in the edge repo at the time of this post.

[jtreible (James T.)]

Thank you so much for the update! Any idea when it will be released?

[lgaetz (Lorne Gaetz)]

Depends on you definition of released. Modules are installable now from the edge repo.

[jtreible (James T.)]

Understood. Thanks!