Voicemail box not working on cisco 8861 3PCC

Hi all,

I am having strange issue and not able to figure out.

I have Cisco 8861 with 3PCC support and I configured it well from web gui and outbound inbound works well but a strange issue is happening when I dial *97 or voicemail button on the phone it goes on to call pickup with a tone to enter digits but not leading to voicemail box greeting but when I dial *98# it goes to comedian mail perfectly fine.

Not going to voicemail with *97# or voicemail button.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.