Voicemail BLF Hints not functioning

Hello all,

I’m trying to achieve the functionality shown in the Wiki: http://wiki.freepbx.org/display/FPG/Subscribe+a+BLF+button+to+Monitor+a+Voicemail+Box
I’ve changed “Create Voicemail Hints” to yes, submitted, and applied the configuration. The BLF is setup on the Grandstream GXP2160 as *98311 for extension 311. However, the BLF maintains a steady green no matter what the status of the voicemail is.

Under core show hints, it shows the following:

 -= Registered Asterisk Dial Plan Hints =-
                [email protected]           : SIP/317&Custom:DND31  State:Unavailable     Watchers  0
                [email protected]           : SIP/316&Custom:DND31  State:Unavailable     Watchers  0
                [email protected]           : SIP/314&Custom:DND31  State:Unavailable     Watchers  0
                [email protected]           : SIP/313&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/318&Custom:DND31  State:Unavailable     Watchers  0
                [email protected]           : SIP/312&Custom:DND31  State:Unavailable     Watchers  0
                [email protected]           : SIP/311&Custom:DND31  State:Unavailable     Watchers  0
                [email protected]           : SIP/310&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/312&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/313&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/310&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/311&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/316&Custom:DND31  State:Unavailable     Watchers  0
                [email protected]           : SIP/318&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/317&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/314&Custom:DND31  State:Unavailable     Watchers  0
             *[email protected]           : SIP/321&Custom:DND32  State:Unavailable     Watchers  0
             *[email protected]           : SIP/323&Custom:DND32  State:Unavailable     Watchers  0
             *[email protected]           : SIP/322&Custom:DND32  State:Unavailable     Watchers  0
             _*[email protected]          : MWI:${EXTEN:3}@${DB(  State:Unavailable     Watchers  0
             *[email protected]           : SIP/302&Custom:DND30  State:Unavailable     Watchers  0
             *[email protected]           : SIP/301&Custom:DND30  State:Idle            Watchers  0
              *[email protected]          : park:[email protected]&  State:Idle            Watchers  0
             _*[email protected]    : Custom:FOLLOWME${EXT  State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
                 [email protected]          : park:[email protected]   State:Idle            Watchers  1
                 [email protected]          : park:[email protected]   State:Idle            Watchers  1
                 [email protected]          : park:[email protected]   State:Idle            Watchers  1
                 [email protected]          : park:[email protected]   State:Idle            Watchers  1
            *27*[email protected]:                       State:Unavailable     Watchers  0
                 [email protected]          : park:[email protected]   State:Idle            Watchers  1
            *27*[email protected]:                       State:Unavailable     Watchers  0
             _*[email protected]       : Custom:DEVDND${EXTEN  State:Unavailable     Watchers  0
             *[email protected]          : Custom:PARK321        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK322        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK323        State:Idle            Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
             _*[email protected]        : Custom:DEVCF${EXTEN:  State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
            *27*[email protected]:                       State:Unavailable     Watchers  0
             *[email protected]          : Custom:PARK302        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK301        State:Idle            Watchers  0
             *[email protected]          : MWI:[email protected]       State:Unavailable     Watchers  1
                [email protected]           : SIP/321&Custom:DND32  State:Unavailable     Watchers  0
                [email protected]           : SIP/322&Custom:DND32  State:Unavailable     Watchers  0
                [email protected]           : SIP/323&Custom:DND32  State:Unavailable     Watchers  0
             *[email protected]          : Custom:PARK318        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK317        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK316        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK314        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK313        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK312        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK311        State:Idle            Watchers  0
             *[email protected]          : Custom:PARK310        State:Idle            Watchers  0
              *[email protected]          : park:[email protected]   State:Idle            Watchers  0
              *[email protected]          : park:[email protected]&  State:Idle            Watchers  0
              *[email protected]          : park:[email protected]   State:Idle            Watchers  0
              *[email protected]          : park:[email protected]   State:Idle            Watchers  0
              *[email protected]          : park:[email protected]   State:Idle            Watchers  0
              *[email protected]          : park:[email protected]   State:Idle            Watchers  0
                [email protected]           : SIP/302&Custom:DND30  State:Unavailable     Watchers  0
                [email protected]           : SIP/301&Custom:DND30  State:Idle            Watchers  0

FreePBX 13.0.19, all modules current, PBX firmware 6.12.65-31.

Any help would be appreciated!

Nevermind, it seems to have fixed itself! Without changing any settings and returning to the phone 30 minutes later, the BLF function is now working as expected.