We have been using our system for a roughly a year almost and one thing I have been unable to figure out is voice mail time stamp. I checked the server time and it is right, however, when one of us receive a voicemail it is 5 hours ahead. Any assistance Would be greatly appreciated.
Thanks in advance
There are a couple places where the time for different things can be set. Unfortunately, I’m not exactly sure where voicemail grabs its time from. Have you changed the timezone in System Admin > Time Zone? Or the PHP timezone in Advanced Settings?
If you change it in System Admin, you’ll need to restart your server.
There are two places this can be set. The system time or by adding zones in the Voicemail Admin and then setting the Voicemail options in the extension with tz=eastern (with eastern being a zone set)
Really, if the PBX is in a specific time zone and everything for the PBX should be set to that time zone then the System Time needs to be set to that time zone.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.