Voice Mail Help

I have a customer using PBXact and from the AA day one of the options is sales. If no one answers if goes to a sales mailbox that has a unique greeting. The AA night goes to a different mailbox because they have a different greeting. Currently all the sales people have two BLF keys to monitor the two separate mailbox’s.

What they are asking for is to keep the two unique greetings but have only one BLF key monitor both mailboxes.

Is it possible or is there a way to perhaps forward a message and delete it from one of the mailboxes?

Route the call through and announcement so it plays the recording you want, then send the call to Voicemail (no greeting)

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Thanks Lorne.

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