VMX options dont work

Im trying to setup the VMX locator with the 3 options, but the only option that works is the 0, when I press 0 I can send the call to an IVR or to an extension, the option 1 or 2 is not working, I tried to check the option 1 with the follow me but its the same, and in the option 2 I put an extension but it not worked.

I press 1 or 2 and the IVR cotinues playing the voice but if I press 0 it automatically forward me to the operator.

Anyone got the same problem? or knows the solution?