The VmX Locator gui has three options for the caller. I need one more (to allow the caller to get back to the main IVR).
Does anyone have any instructions on how to do this?
The VmX Locator gui has three options for the caller. I need one more (to allow the caller to get back to the main IVR).
Does anyone have any instructions on how to do this?
Has anyone figured this out? I need to do the exact same thing and have not been able to find any way to do this.
you may want to file a feature request so it is on the radar of things to possibly work on.
it’s possible to manually add options beyond 0, 1 and 2 directly in the astdb if you have a fixed place to go (e.g. there is only one IVR they could come into).
You would have to have a look at the astdb structure on how the other 3 options are actually stored and you should be able to figure out how to add another option. This does not solve it from a GUI perspective though as mentioned, feel free to file a feature request ticket.
I would want the option to go to a fixed IVR or Ring Group. How do I go about adding the option into astdb? If this is the only way to do it, that is fine, I don’t need the GUI method.
Thanks
Nevermind, I figured it out.
I used the script here: http://www.voip-info.org/tiki-index.php?page=Web+based+Asterisk+Database+maintenance
Changed the password to the password found in /etc/asterisk/manager.conf and dumped the .php file into /var/www/html/
Then I could add entries like so:
Family: AMPUSER
Key: 102/vmx/unavail/9/context
Value: from-internal
Family: AMPUSER
Key: 102/vmx/unavail/9/ext
Value: 600
Family: AMPUSER
Key: 102/vmx/unavail/9/pri
Value: 1
Which allows extension 102 to use option 9 in the voicemail VMX to go to ring group 600. Great, thank you for the help
As suggested have a look at how it stores options 1, 2, and 3 (choose follow me as one of the options as a good example). Then you should be able to mimic it door an option 4. It’s all under AMPUSER/exten_number.