Through a portal I designed for them. I’m not using FreePBX for what I’m doing. I was just giving an overview. Add a new table for the transcripts, update the voicemail/ucp to display the information about the transcripts. I just use a table style for listing CID, time/date, confidence score and view/delete icons. When they view it, a modal style window pops up and they can see the transcript and have options to print or delete the transcript.